The Atrium Resort - Biggera Waters, Queensland

Sedat K.

⭐☆☆☆☆

Absolutely disgusting experience – avoid at all costs!

I stayed at The Atrium Resort with a friend and it was hands down the worst place I’ve ever stayed. I was in Unit 2C, and the beds were infested with bedbugs. I didn’t want to cause a scene at the time as I was trying to enjoy my trip, but now I deeply regret not speaking up sooner.

Within hours of staying there, I started getting bitten, and for over two weeks now my body has been itching non-stop and covered in bites. It’s not just uncomfortable—it’s genuinely distressing. I wouldn’t wish this experience on anyone.

The room should never have been rented out in this condition. It’s a serious health and hygiene violation, and this resort should not be allowed to operate until it resolves its infestation problem.

I now believe I deserve full compensation for what I went through. I strongly urge anyone considering this place to read the reviews and stay away. Your health and well-being are not worth the risk.

Booking.com

😊: We love the location, the security of car and us. Lovely and quiet, easy walk to beach and some cafes. Breakfast and lunch available in nice Cafe located within the premises.
😢: Toilet paper is very low quality so you use more.

Booking.com

😊: Comfortable.
😢: Cold Aircame through the cracks around the doors making the unit very cold, we had to turn the reverse cycle air con up to 30 to keep warm. We couldn’t get a late checkout either, our flight home wasn’t until 9pm.

Food S. T.

This is the 2nd time that I have stayed at The Atrium. I stayed here for location close to family.

The rooms are very old and tired. The bedrooms do not have air conditioning. Our main bedroom did have a ceiling fan.
Convenient to have a small kitchen and lounge/ dining as a restaurant is not close by.
Great view from our balcony which overlooked the water.
The atrium has 2 pools but I would not consider it a Resort.

The Cafe located downstairs is great. Delicious food. Great coffee and pleasant staff. Open for breakfast and lunch.

Booking.com

😊: Good convenient quiet. Coffee shop downstairs. Good parking..
😢: Ok -but old crockery, couches, cutlery. Easy to change to make better!.

Aaron L.

The resort is aging, the twin apartment only had one AC at one end of the apartment, which had no chance to reach the bedrooms. Internet is provided, and Televisions are available, but really, sit on the Balcony, and enjoy the view and sea breeze.

Chris S.

Great location, good food and two pools. Perfect for a family holiday. Not sure why there are so many negative reviews as the place was great. The only small negative was a slightly worn tv remote

Les B.

Initial impressions where not good. The room looked like it had not been cleaned in a while. The ladies wanted out straight away.
I know this is not true about all apartments, as my sons unit was spotless and recently refurbished.
I'm glad we stayed, the location was superb, the staff friendly and accomodating and we loved having 2 pools.