TEKO TuffRide - Campbellfield, Victoria

TEKO TuffRide: A Leading Manufacturer in Australia

Located at 11 Patrick St, Campbellfield VIC 3061, Australia, TEKO TuffRide is a renowned manufacturer known for its exceptional products and outstanding customer service. With a phone number of 393511085, their website can be accessed at tekoaus.com.au. This company specializes in manufacturing and has several notable features, including a wheelchair accessible entrance and parking lot, as well as the acceptance of debit and credit cards.

With an impressive average opinion rating of 4.6/5 based on 16 reviews on Google My Business, TEKO TuffRide has established a solid reputation for itself. One notable opinion highlights the company's commitment to honesty, generosity, and helpfulness, with the owner, Kobus, even going above and beyond to assist customers in remote areas.

Characteristics and Specialties

• Manufacturing Expertise: TEKO TuffRide prides itself on its state-of-the-art manufacturing processes, ensuring that each product meets the highest quality standards.
• Custom Solutions: The company offers customized solutions tailored to meet the specific needs of its clients, showcasing their commitment to customer satisfaction.
• Exceptional Customer Service: TEKO TuffRide's dedication to customer satisfaction is evident in their willingness to go the extra mile, even in challenging situations.

Why Choose TEKO TuffRide

1. Quality Products: By using cutting-edge manufacturing techniques, TEKO TuffRide ensures that each product is built to last and perform optimally.
2. Reliability: The company's commitment to customer satisfaction and its willingness to address any concerns or issues promptly make it a reliable choice for clients.
3. Innovative Solutions: TEKO TuffRide stays at the forefront of the industry by continuously developing new and innovative products that cater to the evolving needs of its customers.

For those seeking a reputable manufacturer in Australia, TEKO TuffRide should be at the top of the list. With exceptional products, customized solutions, and outstanding customer service, the company has earned a solid reputation for itself. To learn more about their offerings or to get in touch with their team, visit their website at tekoaus.com.au. Don't hesitate to contact them through their phone number, 393511085, or by visiting their location at 11 Patrick St, Campbellfield VIC 3061, Australia.

👍 Reviews of TEKO TuffRide

Peter T.

5/5

Kobus is truly the most honest, generous and helpful business operator that I have ever had to deal with. Had a few problems with our van in a remote area in WA. He paid for all repairs on the road, even though not his responsibility, even supplied one new tyre. Can't speak highly enough of him and his suspension set-up. Cheers Kobus

SCOTT J.

5/5

I have an off-road caravan fitted with TEKO TuffRide suspension and airbags, traveling extensively around Australia in remote areas on ruff roads including the Gibb River road, Kalumburu road, Central Arnhem Highway to name a few. During all these testing trips the suspension and airbags have performed magnificently with the airbags allowing for quick and simple levelling when setting up.
Recently I developed a problem with the air tank not holding air when the compressor was turned off. Kobus at TEKO TuffRide suspension provided initial advice to diagnose this issue and when I could not identify the issue was happy for me to bring the Van in for the issue to be rectified. They found a valve in the compressor had failed, and promptly fixed the issue. It great to deal with a professional company who provide fantastic after sales service. Something that is very rear in the caravan industry. Thanks again Kobus and team for you professional and prompt assistance.

Glenn W.

5/5

Had an issue with airbag leaking on brand new van, Glendon from Go Industries Pty Ltd flew from Melbourne to Rainbow Beach in Queensland to find and fix fault. I was astounded by the excellent service this company provided and cannot speak highly enough of them. Well done Go Industries and Teko TuffRide.

Marno S.

5/5

Tuffride has exceptional customer service. When you ring in they are very knowledgeable and friendly to deal with. They offer a great product and support for after sales. I have a Tuffride single axle with stage 3 airbags. I am blown away by how this product performs in any terrain. I would definitely recommend this suspension to anyone wanting to buy a caravan or camper! You will not be disappointed!

Rodney N.

5/5

Recently we had an issue with our suspension (airbag) which in the end required a complete replacement. The fault happened in Salmon Gums WA. I contacted Glendon for help and advice on travelling to Kalgoorlie as a major regional center for repairs. Glendon worked over the weekend and arranged to have a replacement set of coil springs & bump stops freighted from Melbourne as a temporary replacement.
Following this and arriving back in Perth it was diagnosed as a fabrication issue with the airbag plate too close to the suspension which caused a hole in the airbag.
As unfortunate as this was (human error) the response from Tuffride was exceptional.
Within days a new suspension was freighted to Perth followed by Kobus who flew over from Melbourne to install the suspension. No argument/fuss about responsibility they just fixed the problem.
The mantle of a good company is how they deal with after sale service issues.
There was an extraordinary amount of effort, organization and communication involved to get us back on the road again.
I was very happy with how Glendon and Kobus handled the situation and the help they gave in remedying the issue.

Frank B.

5/5

Kobas at Teko is an amazing human .
His care factor for his clients is ranked as one of the best I have seen.
Please support this company as they should be the yardstick to all businesses in Australia
Keep up the great work and I have become a raving of Teko
All caravan suppliers should only be dealing with this firm . Not the opposition

Kenny T.

1/5

Called to ask about a retro fit airbag suspension kit on a Jayco outback and whether it can fit, a response of don't know it's like does a Nissan part fit a Toyota, not an ideal customer service employee, looks like cruisemaster got the job

George H.

5/5

We wish to thank Glendon & his technical team of skilled engineers for upgrading and totally replacing the suspension, wheels, brakes, jockey wheel etc on our inadequate European-made caravan. What a fabulous difference it made. We would highly recommend Tuff Ride to anybody seeking a company where nothing was too much trouble. All our requests were completed at a most reasonable cost . Thankyou again.