Silk Hospitality - Perth, Western Australia

Kina V.

I've had the privilege of working as a Room Attendant at Silk Hospitality, and it's been an absolute joy. Our hotel shines like a beacon of excellence, with every room sparkling and every guest feeling like royalty. But what truly makes Silk Hospitality special is the people. My colleagues are like a second family, always willing to lend a helping hand or offer a kind word. And then there's Leah, our incredible Housekeeping Manager, who leads with compassion, empathy, and a genuine passion for her team's success. She's more than just a manager - she's a mentor, a friend, and a constant source of inspiration. Working at Silk Hospitality has taught me the value of hard work, attention to detail, and the importance of treating every guest like family. I'm so grateful to be part of this team and I highly recommend Silk Hospitality to anyone looking for a fulfilling and supportive work environment. Thank you, Leah and the entire Silk Hospitality team, for creating a workplace that's truly special - I feel honored to be a part of it!💕

Sabah B.

Working with Silk Hospitality has been one of the most rewarding experiences of my career. From day one, I’ve felt a strong sense of purpose and pride in the work I do. I’ve dedicated myself to learning every aspect of the role, and I now carry out my responsibilities with precision, care, and genuine passion. There’s a great sense of satisfaction in knowing that every room I service reflects my attention to detail and commitment to excellence.

What I truly love about working at Silk is the environment of professionalism and respect. The company values hard work and recognizes the effort we put in every day. There’s a strong team spirit that motivates me to be my best and to support those around me. Even on the busiest days, I find joy in knowing I’m part of a team that’s focused on delivering outstanding service.

Silk Hospitality has helped me become more confident, focused, and driven. I’ve developed a strong work ethic and a true passion for what I do. Being part of this team is not just a job—it’s something I genuinely enjoy and take great pride in. I am grateful to be a part of a company that values quality, consistency, and care in everything we do

Umang D. R.

Silk Hospitality truly sets the bar high in the hospitality industry. The housekeeping team consistently delivers impeccable results — everything is spotless, perfectly organized, and maintained to the highest standards.

What really stands out is the positive and welcoming work environment they foster. The team is friendly, professional, and clearly takes pride in their work. It’s rare to find such a great mix of top-quality service and a genuinely warm atmosphere.

If you need reliable housekeeping services from a company that values both its clients and its staff, Silk Hospitality is definitely a top pick. Highly recommended!

Meenu L.

My time with Silk Hospitality has been both rewarding and enriching. As a full-time employee balancing work and personal growth, I appreciate how this company promotes a respectful, efficient, and inclusive work culture. I have learned to work independently, manage my time wisely, and perform at high standards—all thanks to the environment Silk fosters. Silk Hospitality has provided a welcoming and professional work environment. I feel respected and included in the team, regardless of my background or status. The culture promotes teamwork and accountability, and I enjoy working alongside such dedicated colleagues. My Manager, Leah who’s supportive and understanding on our well-being.

taspia C.

Working as a Room Attendant at Silk Hospitality has been a rewarding and professional experience. In this role, I’ve learned the importance of efficiency, attention to detail, and maintaining high standards in a fast-paced environment. The job is physically demanding at times, but it’s also fulfilling, especially knowing that the quality of my work directly impacts the guest experience.
What has truly made my time at Silk Hospitality positive is the strong leadership and support from my manager, Leah. She is approachable, fair, and always willing to help when needed. Leah consistently leads by example, encourages open communication, and ensures that team members feel supported and valued. Her ability to manage the team with professionalism and respect creates a positive and productive work environment.
I’ve gained valuable experience in time management, working independently, and following strict hygiene and safety standards. I’ve also appreciated the opportunity to work with a team that takes pride in their work and supports one another.
Overall, I’m grateful for my experience at Silk Hospitality and for the leadership provided by Leah. This role has strengthened my work ethic and given me skills that I will carry with me throughout my career in hospitality.

kiran

Working with Silk Hospitality has been a rewarding experience, especially in a dynamic and high-standard environment like the Pan Pacific Hotel. As a company, Silk Hospitality demonstrates a strong commitment to maintaining quality service standards and providing consistent support to its staff across various departments.

The company is well-organized and places a clear focus on operational efficiency, cleanliness, and guest satisfaction. Teamwork is encouraged, and there is a solid structure in place that helps employees understand their roles and responsibilities. Training is provided regularly, and expectations are clearly communicated, which helps in maintaining a high-performance culture.

One of the strengths of Silk Hospitality is its hands-on management approach. Supervisors and coordinators are approachable, and there is a strong emphasis on communication, problem-solving, and collaboration. This creates a work environment that is professional and respectful.

While the work can be fast-paced and physically demanding—especially during peak seasons—the company provides a supportive atmosphere that helps employees perform at their best. With a focus on both service delivery and employee wellbeing, Silk Hospitality offers a great platform for those who want to grow in the hospitality industry.

Silk Hospitality is a well-run company that values professionalism, team effort, and high standards. It is a great place to gain experience, develop skills, and contribute to delivering premium guest experiences in some of the most reputable hotels.

kakoli M.

I’ve been working as a housekeeper under the management of Leah Lyn at Silk Hospitality for the past year, and it’s been a truly rewarding experience. From the very beginning, I felt welcomed and supported. The work environment is respectful and professional, and the team is always ready to help each other out.

Leah has been a wonderful manager, understanding, fair, and always encouraging us to do our best. She takes the time to listen and truly cares about the well-being of her staff, which makes a big difference.

At Silk, I’ve learned a lot, not just about the job but also about working as part of a team. The company treats employees with respect and provides opportunities to grow. It’s a great feeling to be part of a workplace where your efforts are noticed and appreciated.

I’m truly grateful for the experience and proud to be a part of the Silk Hospitality family.

Jigme C.

Working with Silk Hospitality at Pan Pacific for nearly two years has been an incredibly rewarding experience. From day one, I’ve felt like a valued part of the team respected, supported, and given every opportunity to grow both professionally and personally. Management truly understands the importance of flexibility and listens to the individual needs of staff. This has been essential in helping me thrive, especially as I continue balancing my personal development and study alongside work. The team culture at Silk Hospitality is genuinely one of the best I’ve experienced. Staff are treated with fairness and equality across the board, and there’s a strong sense of mutual respect among colleagues and supervisors. Everyone works together with professionalism and kindness, creating a positive and collaborative atmosphere every day. I’m proud to be part of a company that not only values hard work and reliability but also nurtures a strong sense of community. Whether it’s training, communication, or day-to-day operations, Silk Hospitality runs with efficiency and care. It’s the little things like being recognized for your efforts, feeling heard, and being trusted with responsibilities that make a huge difference. I’m deeply grateful to be part of a team that raises the bar and supports its staff in doing their best.