Pizza Hut Bateau Bay - Bateau Bay, New South Wales

Address: 161 Cresthaven Ave, Bateau Bay NSW 2261, Australia.
Phone: 131166.
Website: pizzahut.com.au
Specialties: Pizza restaurant, Pizza delivery, Pizza Takeout, Restaurant.
Other points of interest: No-contact delivery, Delivery, Takeout, Dinner, Wheelchair accessible entrance, Wheelchair accessible parking lot, Late-night food, Quick bite, Vegetarian options, Lunch, Dinner, Counter service, Dessert, Restroom, Casual, Accepts reservations, Credit cards, Debit cards, NFC mobile payments, Credit cards, Good for kids, Kids' menu, Free parking lot, Free street parking.
Opinions: This company has 174 reviews on Google My Business.
Average opinion: 3/5.

📌 Location of Pizza Hut Bateau Bay

☎️131166

⏰ Open Hours of Pizza Hut Bateau Bay

Monday: 4–9 PM
Tuesday: 11 AM–9 PM
Wednesday: 11 AM–9 PM
Thursday: 11 AM–9 PM
Friday: 11 AM–10 PM
Saturday: 11 AM–10 PM
Sunday: 11 AM–9 PM

Pizza Hut Bateau Bay is a well-known pizza restaurant located at 161 Cresthaven Ave, Bateau Bay NSW 2261, Australia. The restaurant offers a range of services including pizza delivery, pizza takeout, and counter service. Their specialities include various types of delicious pizzas, making them a popular choice for both casual dining and quick bites.

The restaurant is wheelchair accessible with both an entrance and parking lot designed to accommodate those with mobility issues. They also offer late-night food options, making them a great choice for those looking for a satisfying meal after hours. Vegetarian options are available, catering to the needs of plant-based diners.

In terms of payment methods, Pizza Hut Bateau Bay accepts credit cards, debit cards, and NFC mobile payments, ensuring a smooth and convenient checkout process. The restaurant is also family-friendly, offering a kids' menu and a welcoming atmosphere for children. They have a free parking lot and free street parking available for customers.

Pizza Hut Bateau Bay has received 174 reviews on Google My Business, with an average rating of 3/5. This feedback indicates that the restaurant provides a satisfactory dining experience for most customers, though there may be room for improvement in some areas.

👍 Reviews of Pizza Hut Bateau Bay

Pizza Hut Bateau Bay - Bateau Bay, New South Wales

Tamara D.

1/5

I placed an order to have a pizza delivered. Paid for it. Watched the tracking, because I was starving. Could see the cooking and then pizza being delivered and due to arrive.. Then almost 20 minutes after it was due to arrive, they phoned to say that they don’t have a driver and can’t deliver it. Unbelievable!! Meanwhile they have my money. It’s raining and my. At is at the mechanics 😡😡😡😡

rachel K.

5/5

Edit: updating my review to say that this particular bateau bay restaurant has since gotten some much needed new management. The new manager is incredible and it’s like a night and it’s like a night and day difference. I have had my deliveries delivered to me by the manager personally. He always listens to me and makes sure that the ingredients I ordered is what I get. When he came to deliver my last order he even got me to check the pizza before he left to make sure it was as ordered.

I’m so glad I gave this franchisee another chance after the awful experiences I had been having for a while. If you stopped ordering with them because of ongoing issues I recommend giving them another go!

Old review:

Rude

I wish to file a complaint about Pizza Hut Bateau bay. I ordered an order with a buy one get one free drink of a Vanilla Coke.The driver ended up arriving to my place with a bottle of drink that I didn’t ask for. I politely asked him to take it back to the store because it wasn’t what I ordered. I called the store to file a complaint and the manager said he would send someone around with another bottle of Vanilla Coke. Four hours later I still hadn’t received anything and I called the store to ask what was happening with my drink that I was promised. I was told that the driver had informed that he didn’t want to deliver the drink because I was “misbehaving” on what planet is it “‘misbehaving” to send back a drink to the store that I didn’t order When I asked to file a complaint about the driver the manager rudely said that he didn’t want to hear my complaint and I could file it on google

Charlielily B.

1/5

Very disappointed waited a extra 25 mins to be delivered and when arrived they look like this rang them up and they said what you want me to do about it worst customer service

Sam F.

4/5

I think it was Plato or maybe Picasso who said "never judge a DVD based on its Rotten Tomatoes score" and those wise words ring true for Pizza Hut Bateau Bay. A 2.8 rating was concerning as were some of the reviews, but I wasn't deterred and really hungry for some pie so I soldiered on in. What I found was a helpful team wearing wide smiles. I ordered a medium deep pan Hawaiian. While I waited there was a bit of fun when a customer asked for a pick-up for 'Kerry'. The staff member got the order for 'Garry'. We all laughed and once the confusion subsided Kezza was on his way with what looked like a large Supreme and a few cheaky sides he was planning to demolish in the car on the way home. My pizza arrived in 10 minutes and was hard to fault. I'm a sauce lover - I'll admit it - so my pie could've had some more of that delicious marinara on it but overall it was well topped and I was satisfied during the eating session. Most of the negative comments have been around delivery - something I can't comment on - but I will return one day. When exactly? That's a tough question to answer. Maybe Friday. Or October. Picture included.

Federico M.

5/5

What a great experience! We were really late, but Rocco decided to help us giving to me and my friend a tasty and warm dinner. We are definitely going to come back.

Andres V.

1/5

Absolutely CRAP.
Burnt Pizzas, wrong order and skimping on the toppings. 3 pieces of ham on each slice and lucky to get 2 pieces of pineapple.The quality has dropped.

Jayden H.

5/5

Awesome feed delivered in excellent time with amazing service! That's the main reason I wanted to leave this review to shout out the delivery guy who was an absolute legend ⭐⭐⭐⭐⭐

foxynsw

1/5

Pizza was ordered for 6.30 was delivered at 7.20 and was cold and not cut into portions plus the offer was get 1 bottle of coke and get the second one free that didn’t happen. Will not order from there again. They don’t care