Optus Arndale - Kilkenny, South Australia

Optus Arndale: A Comprehensive Guide

For individuals seeking reliable telecommunications services and comprehensive cable solutions in Kilkenny, South Australia, Optus Arndale stands as a prominent local provider. Located at Shop 151/470 Torrens Rd, Kilkenny SA 5009, Australia, this store offers a dedicated space for customers to explore a wide range of Optus products and receive personalized assistance. The phone number is 870024791, and customers can also find detailed information and explore their options on the Optus website: optus.com.au. It’s important to note that Optus Arndale is more than just a retail location; it’s a hub for customer service and technical support within the Optus network.

Specialties of Optus Arndale center around providing a complete portfolio of telecommunications solutions. They specialize in offering a diverse selection of Optus mobile plans, home internet packages, and television services. Furthermore, they are a key provider of cable internet services, ensuring customers have access to high-speed connectivity for their homes and businesses. The store’s team is equipped to guide customers through the complexities of choosing the right services to meet their unique needs.

Location and Accessibility

The strategic location of Optus Arndale at 470 Torrens Road in Kilkenny provides convenient access for residents and businesses in the surrounding area. The store is easily accessible, and the premises have been designed with accessibility in mind. Specifically, the facility features a wheelchair-accessible car park, guaranteeing ease of arrival for individuals utilizing mobility aids. Moreover, a wheelchair-accessible entrance ensures that all customers can enter the store without difficulty. This commitment to inclusivity demonstrates Optus Arndale’s dedication to serving the entire community.

Key Features and Services

Optus Arndale provides a range of services designed to enhance the customer experience. Credit cards and debit cards are accepted for transactions, offering flexibility in payment options. The store also offers on-site services, allowing customers to initiate service setups, resolve technical issues, and receive personalized advice without needing to travel to a distant service center. This localized support system is a significant advantage for customers seeking immediate assistance.

Customer Feedback and Reputation

Optus Arndale maintains a strong presence on Google My Business, boasting 217 reviews from satisfied customers. The average customer opinion reflects a positive experience, with an overall rating of 3.5 out of 5 stars. While there’s always room for improvement, the consistent positive feedback suggests that the staff at Optus Arndale are dedicated to delivering excellent customer service. The reviews frequently highlight the helpfulness and professionalism of the team, as well as the overall friendliness of the store environment. Customers appreciate the knowledgeable staff who take the time to explain different plans and address their specific concerns.

Recommendations and Contact Information

For those seeking telecommunications and cable services in Kilkenny, Optus Arndale is a recommended choice. Its convenient location, accessibility features, and commitment to customer satisfaction make it a valuable resource. Customers can easily contact the store by phone at 870024791 or visit their website at optus.com.au to learn more about their offerings. The store’s team is prepared to assist with a variety of inquiries, from plan comparisons to technical support, ensuring a seamless and rewarding customer journey. The on-site services further contribute to a convenient and efficient experience.

Summary

Optus Arndale, located at 470 Torrens Road in Kilkenny, is a dedicated Optus retail outlet providing a comprehensive range of telecommunications and cable services. Known for its accessibility features, friendly staff, and commitment to customer satisfaction, it’s a valuable resource for residents and businesses in the area. With an average rating of 3.5/5 based on 217 Google My Business reviews, Optus Arndale consistently strives to deliver a positive customer experience.

Keywords

• Telecommunications
• Cable Services
• Optus
• Kilkenny
• Internet

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👍 Reviews of Optus Arndale

Neleena K.

5/5

⭐⭐⭐⭐⭐ 5 Stars
I visited the Arndale Optus store yesterday evening and received really good service. A special thank you to Mr. Shakil for his excellent assistance—he was very helpful and professional. The whole staff was friendly and supportive. Truly great customer service. Highly recommended!

Kate H.

5/5

After a horrendous experience with Telstra, Connor at the Arndale Optus store saved the day. He was lovely to deal with, he made my partner’s transfer so easy and he even got us a ripper discount. After a very stressful time, it was a relief to get such amazing help!! I would highly recommend him and I’m so glad we are now all an Optus family.

Jacki W.

5/5

2 old foggies needing assistance and the staff were fantastic especially Connor that spent time with us updating our phone and explaining things. Been to other shops but they couldnt fix the problem Bought and phone and wifi here before. with same good service. Will be back.

gagan S.

5/5

Went into the store staff was lovely. Connor served us with the best customer service skills. Very polite and friendly person. Highly recommended

Vanessa S.

1/5

Are visited there for the second time last week and was a game disgusted at the treatment I received by Connor and the young Malay or indian woman.sorry I can't think of her name.i left in tears while they were laughing at me.ive never in my life had my time wasted, NOR faced such rude staff ANYWHERE,EVER.
Especially by 2 ill informed rude IDIOTS,,,i never wanted 2 go back, unfortunately trying to give them a 2nd chance.i did & to my disbeliefi was met by 2 incredibly rude staff & was again treated like I WAS A FOOL.....
WHO TOLD YOU GUYS YOU WERE GOD. I don't know if you could lift a pinkie 2 help anyone if U tried...very bad upsetting experience.to top it off,in distress.had my phone stolen.... Someone could get hurt treating people this way. I had the most shocking experience & am devastated

CHRIS R.

5/5

A lady named Mitali greeted me and my partner as we walked into the store, her service and communication was outstanding, we were most pleased with our purchase and new plans which worked out better than we had expected.
I can't say enough how nice and professional she was. 5 stars!!!

La*on L.

1/5

Terrible customer service.
All staff busy .. bar one (manager) roaming around playing dictator and scrolling on his phone .
The busy guys were actually amazing.

Steven R.

5/5

My agent was Mitali,
I came in for a new phone, and straight from the start, she was extremely helpful and explained all I needed to know.
The transaction took 20 minutes, and I walked out very happy with my shopping in that store.
I would definitely recommend Mitali to others.
See you again in 36 months, 😆