Mason Gray Strange Auctioneers & Valuers - Kilkenny, South Australia

Mason Gray Strange Auctioneers & Valuers - Your Premier Auction House in Kilkenny, Australia

Mason Gray Strange Auctioneers & Valuers, located at 370/378 Torrens Rd, Kilkenny SA 5009, Australia, is a renowned auction house that has been serving the community for many years. With a phone number of 884449111, and a website at mgs.net.au, the company is easily accessible to potential clients.

SPECIALTIES

• Auction house

OTHER POINTS OF INTEREST

• Wheelchair-accessible car park
• Wheelchair-accessible entrance

Mason Gray Strange Auctioneers & Valuers has received 116 reviews on Google My Business, with an impressive average rating of 4.2 out of 5 stars. This high rating is a testament to the company's commitment to providing exceptional services and valuable experiences to its clients.

OPINIONS

The company has received a mix of reviews, with some clients expressing concerns about auction lots and items, as well as customer service. However, many others praise the variety of items available, the helpful and friendly staff, and the overall experience at the auction house. One satisfied customer mentioned that the staff was ready to help and assist with loading purchased goods, making the experience more convenient for buyers. Another reviewer highlighted the wide range of items available and the welcoming atmosphere at the auction house.

In response to negative feedback, the company has taken steps to address concerns and improve its services. For instance, a client appreciated the assistance provided by Manager Jamie, which led to a change in their review. These efforts demonstrate the company's dedication to customer satisfaction and continuous improvement.

KEY FEATURES

• A diverse range of auction items
• Helpful and friendly staff
• Wheelchair-accessible facilities
• Efficient loading assistance
• Commitment to customer satisfaction and continuous improvement

In conclusion, Mason Gray Strange Auctioneers & Valuers is a reputable auction house in Kilkenny, Australia, offering a wide selection of items and exceptional service. With its wheelchair-accessible facilities and dedicated staff, the company caters to a diverse range of clients, ensuring a memorable and enjoyable experience for all.

👍 Reviews of Mason Gray Strange Auctioneers & Valuers

Claude P.

3/5

Be careful with auction lots and items. You can easily be mislead.
Online auction bidding needs a lot of work. I appreciate the Manager Jamie in this situation and have changed my review based on the information provided post auction.

Karl F. C. O. F. B.

4/5

Great items to buy or bid for. Friendly and helpful staff ready to help and assist with loading purchased goods. A must see and checkout as there is lots on offer , take a look and be surprised 😎

Elliot S.

3/5

Looks good but had rude poor customer service over the phone

J A.

1/5

Bad customer service @ the computer section; unhelpful & unkind staff. Being a customer for a long time & despite the past dramas, recently bought a 17x laptops over the online Auction & later I found one of them got a hairline cracked screen & it was not mentioned in the description! they refused to exchange it or return it! What a disappointment!

Cindy V.

5/5

Straight forward to get to follow pretty much main roads. Efficient service and explained where to go and what door to park near.

Annatt T.

1/5

great bargains for buyers but some very low returns for some sellers. the bargains when no one bids for an item except one lone person at the end are insanely good value. staff are always helpful but be warned that as a buyer you must come well prepared to pick up what ever you buy promptly. they are very firm about prompt pick up of things sold on the day. I have purchased and sold things there - as a buyer I have done very well but as a seller I have not been happy

George K.

1/5

My house mate and I have bought with MGS Auctions for a few years now and my experiences have been mixed. I have been abuse and yelled at by an estate auction valuer/auctioneer for being late even though i explained to him I was sick and couldn't get there on time this happened twice full on screaming at me and i have been abuse by one of the front desk people screamed at now this is not how you treat clients and it not great customer service by any means and the way she sounds proud of herself when she bans you is insulting. Yes I have been late in paying but I have had reasons for that she refused to even entertain them I was greeted with disdain and talked to like a child yelled a, at the top of her voice and I have witnesses which is not on.

Jason A.

1/5

I got life ban for not collecting a $69 item. Claimed they emailed me but I can't find it.
I asked for proof of the emails but did not reply, just sent me a cancellation invoice with no comments.
I was soon going to get alot of ex business lease gear auctioned through them. Looks like I'll go elsewhere.
Over the years I have found the customers service is up and down here. Some friendly, others rude.
Also be careful with what you purchase. They group junk with good stuff to get rid of it.