Marlow Hotel Group - Carlton, New South Wales

Address: Railway Parade, Carlton NSW 2218, Australia.
Phone: 280618295.
Website: marlowhotelgroup.com.au.
Specialties: Corporate office.

Opinions: This company has 4 reviews on Google My Business.
Average opinion: 3.3/5.

Location of Marlow Hotel Group

280618295

The Marlow Hotel Group, located at Address: Railway Parade, Carlton NSW 2218, Australia. is a well-known corporate office. You can easily reach them by phone at Phone: 280618295.

This group has an informative and user-friendly website that you can visit at Website: marlowhotelgroup.com.au. It provides detailed information about their services, history, and mission.

The Marlow Hotel Group is renowned for its Corporate office specialties, making it an ideal choice for businesses and professionals seeking a reliable and professional office space. They offer a variety of services and amenities that cater to the needs of their clients, providing a conducive environment for productivity and success.

Moreover, the Marlow Hotel Group has received 4 reviews on Google My Business with an average rating of 3.3/5. This rating is a reflection of the quality of their services, as well as their commitment to their clients' satisfaction.

The Marlow Hotel Group's location is another advantage, as it is situated in a strategic and accessible area. This makes it easy for clients and visitors to reach, whether by public transportation or by car.

Reviews of Marlow Hotel Group

Marlow Hotel Group - Carlton, New South Wales

Rob Savi

5/5

Recently had my daughters 21st at Bank Tavern, Kogarah, this is my second event there. It was perfect, venue was perfect size, staff were fantastic, food and atmosphere were great. Jackson and Ariana were the perfect hosts. Kelly made the process so easy, she treats you like a close friend. Perfect place, great food, great atmosphere.

Elizabeth

1/5

I recently went to the Carlton hotel for dinner with two friends. They both ate the same meal, and both got food poisoning the next day. They reflected that the salad wasn’t fresh and wondered if the bean sprouts were the culprit. When I reported it to the operations manager, Joshua Green, his response was very unprofessional. He literally said “from a business perspective we can’t offer refunds to all the people who report food poisoning?” which of course begs the obvious question: Is it a common occurrence for people to report food poisoning to him?! He then proceeded to make the laughable suggestion that bean sprouts can cause indigestion that mimics infectious gastroenteritis but actually isn’t. He added other nonsense comments, such as that the reason raw bean sprouts are unadvisable in pregnancy is because they cause indigestion, not because of risk of bacterial contamination. Instead of offering a sincere apology (which is the only logical response to a complaint like this), he questioned the validity of what I was saying and responded in an aggressive and defensive manner. At the end of the phone call (after he’d wasted my time) he said that instead of speaking with me he needs to speak with my friends who had the food poisoning. I spoke with my friends afterwards and we decided that it was not worth them calling him because this guy was clearly not at all interested in taking our feedback seriously or responding to it appropriately. I also wanted to save them the frustration of trying to have a respectful and productive conversation with him. This has definitely been the worst customer experience I have ever had. I have shared this experience with my family and friends who often go to the Carlton pub. None of us will be going there anymore. If you’re looking for a good pub in the area, I suggest going to the Allawah Hotel, which has great food and is managed professionally.

Grant Hebeston

2/5

Puran Kunwar

5/5