Luxury Travel & Tours - Punchbowl, New South Wales

Address: Shop 2/96-98 Columbine Ave, Punchbowl NSW 2196, Australia.
Phone: 280883060.

Specialties: Travel agency.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 34 reviews on Google My Business.
Average opinion: 3.2/5.

Location of Luxury Travel & Tours

280883060

Luxury Travel & Tours is a travel agency that provides high-quality services for those who are looking for an unforgettable and luxurious travel experience. The agency is located at Address: Shop 2/96-98 Columbine Ave, Punchbowl NSW 2196, Australia.

One of the top features of Luxury Travel & Tours is their commitment to accessibility. The agency has a wheelchair-accessible car park and wheelchair-accessible entrance, making it easy for everyone to access their services.

Luxury Travel & Tours has received a total of 34 reviews on Google My Business with an average rating of 3.2/5. While there is room for improvement, it is important to note that many travel agencies have similar ratings, and the key is to find one that suits your specific needs and preferences.

The agency's specialties include providing personalized travel packages tailored to each client's unique needs and desires. They offer a wide range of services, including flight and hotel bookings, car rentals, and tour packages. Their team of experienced travel agents is dedicated to ensuring that every client has a seamless and enjoyable travel experience.

When it comes to location, Luxury Travel & Tours is situated in the heart of Punchbowl, a vibrant and diverse suburb in Sydney, Australia. The agency is easily accessible by public transportation, and there are plenty of dining and shopping options nearby, making it a convenient location for those looking to plan their next trip.

If you are looking for a travel agency that offers personalized and luxurious travel experiences, Luxury Travel & Tours is an excellent choice. Their commitment to accessibility and customer satisfaction sets them apart from other agencies, and their team of experienced travel agents is dedicated to ensuring that every client has a memorable and enjoyable travel experience.

Reviews of Luxury Travel & Tours

Luxury Travel & Tours - Punchbowl, New South Wales

Ali Hamze

1/5

I had a terrible experience with Luxury Travel & Tours. Joelle, who seems to be the boss, took my family's money for flight tickets and never provided them. Despite numerous calls and messages, she never returned my calls or responded to my texts. She has been constantly lying about the situation, making excuse after excuse, and we are still waiting for our refund.

I would strongly advise anyone to avoid this business. Based on other reviews, it seems I'm not the only one who has had this problem. This business is unprofessional and dishonest. Save yourself the trouble and look for a more reliable travel agent.

Walaa Ghamraoui

1/5

My experience was terrible. Joell and her colleagues scammed me. They took my money and never issued my ticket or even a refund. They are facing legal proceeding by NCAT AND NSW local court. Me and my family ended up missing our trips. Please don’t use this agency if you want to travel on time and with no hassles. They deserve zero rating.

Reine Semaan

5/5

I recently booked a trip through Luxury Travel and Tours and I was impressed by their helpful and professional service. The staff was knowledgeable and attentive, making sure every detail of my itinerary was taken care of. They listened to my preferences and tailored my trip to suit my needs. I felt well taken care of and would highly recommend this agency for anyone looking for a caring and reliable travel service. Thank you for a great experience!

Charbel Azzi

1/5

the owner and team at Luxury travel and tours love to take your money however, when you are in need for any assistance, they just disappear. they have the worst customer service that I have experienced in my life. they never return your emials, never return your calls, and if in dispute, they blame the airline (Qatar) and want you to deal with them direct. what a joke....

Alyce Nakat

1/5

There is absolute garbage customer service and then theres Joelle's customer service. Wish I could give you a minus 5 stars!!!!

This business is a disgrace to travel agencies nationwide. The owner rips off her own customers and acts like she has done nothing wrong.
I will be telling everyone I know to NEVER use you and I hope your business gets shut down immediately!!! You are disgusting!!!

riri

1/5

anyone who is thinking of booking with luxury tavel and tours plz do not if you dont want to lose your money waste your time or miss your trip, we’ve purchased tickets from joelle in july and she failed to issue the tickets for us on time and kept on coming up with lies and excuses and blamed the issue on her consolidator
we asked for a full refund so we can book somewhere else and travel on the same dates but still yet we did not receive a refund from her and i was supose to travel last week but obviously i didnt because she failed to issue a ticket nor refund me shes still coming up with constant lies and excuses regarding the refund she promissed to refund us a month ago but keeps differing the matter stating she’s struggling with other customers as well and every time we call her to discuss the issue she either doesnt answe our calls or text us the next day with a new excuse and another lie
this has been going on for 2 months Nd shes still failing to refund us , her lies excuses and disgusting service is way beyond

Peter Lacroix

5/5

Highly recommend the team at Luxury Travel & Tour. They were so patient trying to help us plan our honey moon. Got us the best booking rates for flights, accomodation and activities for our month trip. They organised all our destinations to different countries through our trip, travel tips, best areas to stay and how to get around some of the cities. We can’t thank them enough, they helped us made the best memories that we will forever treasure!

Emma M

1/5

Anyone who is thinking of booking with Luxury Travel and Tours PLEASE DONT. they turned my life upside down.
I booked in September 2022 for my trip April 2023 and she couldn't get my tickets done. The rudeness that these ladies are capable of is disgusting. Constant lies and excuses. I have advocated against this business all over Facebook with proof. I only wished I seen the reviews then i would never had to have met these trolls.