Jolimont Tourist Centre - Canberra, Australian Capital Territory

The Jolimont Tourist Centre: A Comprehensive Guide

For travelers planning a visit to Canberra, Australia, the Jolimont Tourist Centre stands as a valuable resource. Located at 65/67 Northbourne Ave, Canberra ACT 2601, this center offers a range of services designed to enhance the visitor experience. It’s a strategically positioned hub for information and assistance, catering to both domestic and international tourists. The center’s mission is to provide comprehensive support, ensuring that visitors can fully appreciate all that Canberra and the surrounding region has to offer. It’s a vital point of contact for anyone seeking guidance before, during, and after their trip.

Location and Accessibility

The Jolimont Tourist Centre’s location at 65/67 Northbourne Avenue places it within easy reach of major transport links. Northbourne Avenue is a key arterial road connecting Canberra’s city center with the Woden Valley and surrounding suburbs. This central location contributes significantly to its accessibility for visitors arriving by car or public transport. The center’s proximity to bus routes and taxi stands further enhances its convenience. Parking is readily available, though it comes at a cost, contributing to the overall ease of access for those driving into the area. The wheelchair-accessible car park and wheelchair-accessible entrance are particularly noteworthy features, reflecting a commitment to inclusivity and ensuring access for all visitors.

Services and Specialties

The primary specialty of the Jolimont Tourist Centre is its transportation service. This encompasses assistance with booking tours, arranging airport transfers, and providing information on public transportation options throughout Canberra. Beyond transportation, the center offers a broad spectrum of services. On-site services include information about local attractions, events, and accommodations. They can provide maps, brochures, and personalized recommendations based on individual interests. The staff are well-versed in the region’s history, culture, and natural beauty, ready to answer a wide array of questions. Furthermore, the centre maintains a detailed schedule of events, ensuring visitors don’t miss out on local happenings.

Facilities and Amenities

The Jolimont Tourist Centre is designed to be a comfortable and convenient resource for visitors. Key facilities include a wheelchair-accessible toilet, providing a dedicated and accessible restroom facility. A standard toilet is also available. Paid parking is offered in a secure paid parking lot, and paid street parking is available nearby. The center itself offers a welcoming atmosphere, with seating areas where visitors can relax and plan their itineraries. It’s a well-maintained space, reflecting a commitment to providing a positive experience.

Customer Feedback and Reviews

The Jolimont Tourist Centre boasts a significant online presence, with 242 reviews on Google My Business. The average opinion is 3.8 out of 5, indicating a generally positive perception among visitors. While the average rating is good, it’s important for potential visitors to read the reviews themselves to gain a comprehensive understanding of the experiences shared by others. These reviews highlight the helpfulness of the staff, the accuracy of the information provided, and the overall value of the services offered.

Here's a summarized breakdown of common feedback:

• Positive aspects: Knowledgeable staff, helpful recommendations, easy access.
• Areas for improvement: Limited opening hours in some cases, could benefit from more interactive displays.

Contact Information and Website

Although a dedicated website isn’t currently available, visitors can access information and updates via Google My Business and other online travel platforms. Phone contact information is not publicly listed. It's recommended to visit the center in person or contact them through their online channels for the most up-to-date details.

Recommended Information for Visitors

When planning a visit to the Jolimont Tourist Centre, it’s advisable to arrive with a specific set of questions or interests. Here’s some recommended information to gather:

• Transportation options: Inquire about tour packages, airport transfers, and public transportation routes.
• Accommodation: Request recommendations for hotels and other lodging options based on budget and preferences.
• Attractions: Ask for information on local museums, galleries, parks, and historical sites.
• Events: Check the schedule of upcoming events and festivals.
• Maps and brochures: Obtain maps of the city and surrounding areas, as well as brochures detailing local attractions.

👍 Reviews of Jolimont Tourist Centre

john C.

5/5

The guard is doing a tough and very good job there, looking after people on foot at the centre, as some individuals are not following the centre’s policies and are bringing vehicles into the bus bays. My wife and I were there, and I noticed several people ignoring the “NO ENTRY (Authorised Vehicles Only)” signage. Some drivers were also going too fast, despite many pedestrians being around.

I witnessed one incident where a driver started yelling when the security guard advised him not to drive through. The guard handled the situation well and removed the driver from the site—he really did a great job. I also saw some people driving in through the exit gate, which poses a high risk of collisions. Unfortunately, some people simply don’t consider the safety of others.

Why not just park outside instead of driving in?

I would rate the change room and bathroom area 3 out of 5, as they were not very clean.

Yoga F. B.

3/5

A fair place to wait for your bus. The toilet is clean, and there's a café that sells food and drinks, which is great—especially because the centre opens very early in the morning. That really helped when I arrived early in Canberra.
However, one downside is that it closes at 8 PM, while my Greyhound at 9:30 PM depart. This means you’ll have to wait outside. I also noticed a few homeless people around—while they didn’t disturb me, it did make me feel a bit uneasy. Still, it gets the job done if you plan around the opening hours.

Shanto

4/5

I was impressed by its facilities. It's a small but fully fledged bus terminal that offers all amenities, making the travel experience smooth and comfortable.

The terminal's convenient location at the heart of the city is a huge plus. Additionally, getting taxis is a breeze, with plenty of options available right outside the terminal.

milla T.

2/5

I usually do not leave reviews unless I really have a terrible experience. Everyone has bad days, everyone. Murrays reception, particulartly an older woman, is the defention of unkind and unwelcoming. As a passengar I wouldnt assume asking for the key to the bathroom was not too big of an ask, but apparently this morning, it seemed that even smiling at this woman made her angry. Just a simple rule to live by incase you missed it in primary school. Treat people the way you want to be treated.

Wade W.

5/5

Easy access in Canberra city, sometimes ACT taxis take up all the drop off parking which makes it difficult.
Murray's coach to Sydney is a fantastic service, I use it often

kiptanner

3/5

It's functional as a bus station but only just. Certainly not inspiring. Hidden and with limited parking so you need to know what you are doing if you plan to pick up your friends. Crying out for reinvestment. At least a tourist map that is newer than 1993 would help.

Ravinder S.

3/5

Convenient to catch bus to Sydney but not very clean.

Geoff C.

4/5

This place is mainly for the depot for the Murray's coaches. It's a little dated and the toilets are a bit old, but it's handy and has seats while you wait for your bus to depart.