Imagine Cruising - Milton, Queensland

Imagine Cruising: Your Gateway to Unforgettable Voyages

Imagine Cruising is a reputable travel agency located in Milton, Queensland, Australia. Situated at Level 7/301 Coronation Dr, Milton QLD 4064, and reachable at Phone: 1800958405, the company specializes in crafting bespoke cruise experiences for travelers of all kinds. Their website, Website: imaginecruising.com.au, serves as a comprehensive resource for exploring their diverse range of cruise itineraries and destinations. Imagine Cruising distinguishes itself through a dedication to personalized service and a deep understanding of the cruising industry.

A Focus on Cruise Experiences

Imagine Cruising’s core competency lies in curating exceptional cruise vacations. They represent a wide selection of cruise lines, encompassing various styles and price points, ensuring there’s an ideal voyage for every traveler’s preferences. Whether a client desires a luxurious experience aboard a mega-ship, a smaller and more intimate expedition cruise, or perhaps a river cruise meandering through scenic waterways, Imagine Cruising possesses the expertise to deliver.

Destination Diversity

The company’s offerings extend far beyond Australian waters. Clients can embark on adventures to destinations worldwide, including the Caribbean, Alaska, the Mediterranean, South America, and the exotic shores of Asia. Specific itineraries are meticulously planned to showcase the unique charms of each location, incorporating shore excursions designed to immerse travelers in the local culture and natural beauty. The company’s portfolio highlights destinations like Kangaroo Island, offering educational experiences and remarkable attractions, as well as the Murray Princess, renowned for its exceptional food and entertainment.

Customer Service and Support – A Priority

A significant aspect of Imagine Cruising’s success is its commitment to outstanding customer service. The team is comprised of experienced travel professionals who are passionate about crafting memorable journeys. They work closely with clients to understand their individual needs, preferences, and budget, tailoring each itinerary to create a truly personalized experience. Notably, the company demonstrated remarkable resilience and professionalism during a recent event involving flight cancellations due to a cyclone, highlighting their dedication to prioritizing client well-being. Feedback consistently emphasizes the professionalism of the Imagine Holidays staff, particularly their proactive communication and friendly demeanor – a key element contributing to satisfied clients. The company’s dedication to communication translates into a smooth and worry-free planning process.

Convenient Payment Options & Accessibility

To enhance the booking process, Imagine Cruising accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments. Furthermore, the office is wheelchair-accessible, ensuring inclusivity for all visitors. The company’s Google My Business profile indicates a high level of customer satisfaction, with a average opinion of 4.8/5 based on 383 reviews, a testament to their commitment to quality service and guest satisfaction.

Key Features and Amenities

• Extensive Cruise Selection: Representing a diverse range of cruise lines and itineraries.
• Personalized Planning: Customized itineraries tailored to individual client needs and preferences.
• Expert Advice: Knowledgeable travel professionals providing guidance and support.
• Flexible Payment Options: Accepting various payment methods for convenience.
• Accessibility: Wheelchair-accessible entrance for inclusivity.

Imagine Cruising strives to provide a seamless and enjoyable cruise planning experience. Their commitment to detail, combined with their dedication to customer satisfaction, solidifies their position as a leading travel agency in the Australian market. Clients consistently praise the company’s ability to handle unforeseen circumstances with grace and efficiency, demonstrating a level of service that goes above and beyond.

👍 Reviews of Imagine Cruising

Helen W.

5/5

Thankyou Katelyn and Imagine Holidays for a wonderful holiday on the Murray Princess. Amazing food and entertainment, Murder mystery cruise was fabulous. Kangaroo Island was a real education, great attractions and will certainly return.

But most importantly the professionalism of the Imagine Holidays staff on our trip was much appreciated especially after the flights home were cancelled due to the cyclone.

Will certainly book another holiday with this company and directly due to wonderful communication and friendly staff.

meryl K.

5/5

My husband sadly passed away suddenly just 3 days before we were to head off on a trip of a lifetime to Singapore, Perth, then the Indian Pacific in March 2025. The absolutely amazing staff at Imagine Holidays were there to help me all the way through the very daunting nightmare of claiming the travel insurance. Katelyn, Harrison and the whole team went above and beyond to help me through the very successful process of gaining my full refund. Nothing was ever too much trouble for either Katelyn or Harrison. They (and the whole team) treated me with the utmost respect and compassion. To them, I was a client, not just a number. Their care shone through, with each and every phone call or email. They kept me informed throughout the whole insurance claim process. When I feel ready to travel again, whether it be in a year or a bit more, I know I will be able to depend on this magnificent team to get me where I plan to be (hopefully out enjoying the beautiful sites at one of their many beautiful destinations). A well deserved 5 star rating.
MK

Gordon B.

5/5

I rang Imagine this morning with a couple of questions regarding our upcoming trip booked through this travel company & spoke with Katelyn. She answered my questions in a most professional & friendly manner. She was able to answer a couple of my queries but had to seek further advice on another. I received an email this afternoon with an answer. The promptness of the email was amazing. Thankyou Katelyn. I have booked previous holidays with Imagine & have always found them to be professional, informative, prompt & friendly. They are always willing to help & give further information. Nothing is too much trouble. As I’m most satisfied with their service I would book with them again.

Gary W.

5/5

First of all when we booked in January 2024 with Imagine we dealt with Nathan Browne & once the booking was in place we were look after by Joshua. Both chaps give EXCELLENT SERVICE. We always received very quick response & they were both very informative.
We will definitely be using Imagine again.
Thank you Lynne & Gary

Heather E.

5/5

We are a senior couple in our mid seventies & not very computer literate.
This is the second of 2 big cruises to Europe that we have done, one in 2023 & now in 2025 & we have found all of the staff especially Brandon who has been helping us this time to be very friendly, patient & professional with nothing too much trouble & most importantly follows up with what he says he is going to do!
We have no hesitation in recommending “Imagine Cruising” especially with the customer service we have received from Brandon!
Thank you again for all your help.
Heather & Dan Elliott

Kathryn S.

5/5

Our first time booking with Imagine Cruising. Joshua has been extremely efficient and has provided us with a wealth of information for our upcoming trip. Nothing has been too much trouble. I would highly recommend Joshua and Imagine Cruising.

Tracey S.

5/5

Excellent customer service. I called to clarify visa requirements for my Europe Cruise and Katelyn was professional, efficient and spoke with smile in her voice. Katelyn also followed up with additional information that evening via email with the required links which was greatly appreciated.

Sue

5/5

Imagine staff have been simply the best. Ive had really quick responses and amazing, friendly, professional customer service. We are leaving on our tour tomorrow and its been seemless and easy - thank you so much... we cant wait to set off on our Euro adventure with a nonagenarian!!!!