Holiday Lodge Hotel - Potts Point, New South Wales

Holiday Lodge Hotel is a renowned lodging establishment located at 55 Macleay St, Potts Point NSW 2011, Australia.

The hotel can be reached by phone at 293563955.

Especialidades

The primary specialization of the Holiday Lodge Hotel lies in providing comfortable accommodation for its guests.

Ubicación

The hotel is situated in the vibrant Potts Point neighborhood, offering proximity to a variety of restaurants, bars, and attractions. The location is perfect for travelers who wish to explore the local culture and enjoy the city's nightlife.

Opiniones

The Holiday Lodge Hotel has received 58 reviews on Google My Business, with an average rating of 2.2/5. While some guests appreciated the hotel's central location and affordability, others mentioned areas for improvement, such as cleanliness and customer service.

👍 Reviews of Holiday Lodge Hotel

Travellinglaura89

DO NOT STAY- THEY ARE THIEVES. I stayed here after booking through Booking.com, my friend had already paid $240 through her account. This was the total amount for our stay. On arrival they said they needed a Credit Card on record, so I handed mine over. After we had checked out $240 was then taken from my account, followed by another $85. At this point we got in touch with them, the rude woman on the phone said to email but refused to give an email address and put the phone down. She then did not answer the phone again, and has not returned the numerous emails and voice messages that we have left wanting a refund and an explanation of this theft. We have been in touch with the police regarding this criminal behaviour.||||The hotel is NOTHING like the photos or description. They advertise free WiFi but when you get there tell you that it is down. We had 3 nights booked, it was not fixed in this time. ||When we arrived, the woman told us our room had been booked by someone else who arrived before us, so she'd given it to them instead. So we were put into a different room without the balcony that we had paid for.||It is smelly and gross. The place is old and dilapidated. If you want a drug den, then this is your place! If you want decent, honest people and a nice place to stay then avoid this hellhole. Do not give this vile business your money, and definitely do not hand over any credit card details.

402antonies

Stayed here last July should have reviewed it sooner as the latest reviews have the same theme. Nothings changed. Three flights of stairs The guy at reception was very helpful but reception was not always open. one poor tourist had a car and had no idea where to park till reception turned up even after ringing several time to no answer. The façade looks nothing like the pictures. Our room looked like where they stored excess furniture. The Balcony is like 2 foot wide the shower was mouldy and the double bed was pressed against the wall. The place needs a lot of work new beds repair shower screen better layout and clean all the mould. If you cant find another hotel in this area go to another area. not worth even $20 a day. Second worst hotel we ever stayed in

michaeloil8754

I had booked into this room. When I arrived I saw a family of 5 waiting in the reception. They told me they left their key in the room the PREVIOUS night when they went to get some food. When they returned to the hotel the owner had locked the front door. as they tried to call for hours no one answered the phone. This family of 5( 2 small children) then had to walk the streets looking for another hotel. They did not get a chance to change clothes nor enjoy the room they had paid for. I asked a girl there where a toilet is. So I used the rest room on hotel premises. The owner then came out of a room and accused me of trespassing. I told her I had booked a room(already paid)and that no one was at reception to let me in my room so i had to use the toilet. She told me I could not stay there and that If i wanted a refund I was to call booking.com.I was furious. the Brazilian family also were very disappointed as this lady was just in a back room and totally ignored her customers. this poor family had waited to retrieve their belongings for almost a full 24 hrs. This is very unprofessional and I would not recommend this hotel to anyone who just wants to come to Sydney and have a relaxing time

836zait

We booked last minute for a long weekend in Sydney... imagine almost no availability in whole Syd... only 6 places where the prices didnt drop the 3000$ for 3 nights, and then you had this Holiday Lodge for 500$... now I understand why ... walking in with my family there was so embarrassing didnt actually know what to do. The neighbourhood is unbelievable nice and posh and then you see this place and you start thinking you are in a horror movie.|My fault as if it had 6.5 starts in booking.com didnt think was going to be this bad.|The rooms smell like cat piss, mold and humidity... not aircon or good ventilation although we were lucky and they place a fan inside the room. Mum was quite sick with flu and coughs, staying with that humidity didn’t help her at all.|The toilets are horrible! Mold everywhere like it hasnt been clean but the dirt is probably stuck in there forever.|The receptionist is super sweet and nice, she is the housekeeper as well.|The manager who is the owner I am pretty sure (blonde lady), should consider close down the place or make a serious make over to the whole “hotel”. If you dont take care of your guests, you will never succeed on your hotel. Wish you all the best, but we will never return.

jOnathOn49_19

We decided to try this place again for NSW Labour weekend holiday. It is a absolute dump. Sally (Manager ?) seems to a few mental problems. Abuses everyone incl the staff (1 man) who I think also stays there. He does his best but she swears & abuses him constantly. Cords running everywhere for supposed upgrade. Dirty tatty carpets. Beds uncomfortable & not clean. Smelly. Room wasn't ready for check in. Sally lies that someone else had taken the key. They were overbooked. Any excuse not to get out of bed as she also lives there. How can this happen in a small hotel ? Its not worth $5.00. Five dollars. Don't stay here if you want your holiday ruined. Even a dormitory in a backpackers lodge is much, much better.

Megan S.

1/5

Hotel is very run down, there was cracks and mould through the bathroom. The lights in the room were not working due to 'maintenance' and we were confronted with a desk lamp on the bathroom window sill and another on a table in the room with no warning of this before arrival despite receptionist having knowledge that we were travelling with small children. Receptionist presence is atrocious as I tried three seperate times to find someone with no luck. Room was no suitable for small children so we stayed elsewhere even after being charged full amount for room.

John M.

4/5

Stayed here recently 12/2022 and enjoyed my overall experience. I value my privacy and that’s what this lodge provides by not being in your face 24/7. Yes place will probably fall down one day but structurally it was once a stunning mansion, what’s left of it is all almost original once you have a proper look. If you like Potts point history research this mansion.

Leo G.

2/5

DISGUSTING RUN DOWN HOTEL AND WIFI COSTS 5 DOLLARS (A DAY)! TOWELS ARE ONLY CHANGED TWICE A WEEK! As you enter the lobby an unpleasant smell hits your nose. The receptionist sits in a room that is the size of a toilet cubicle. The hallway is cracked and it has dim lighting. The place is neglected and the cleaning staff don't bother to clean the room properly. There is a thick layer of dust and there are stains on the walls. Never stay in this piece of S**T unless you are blind and can't smell anything. I don't trust the toilet and definitely recommend you get a vaccination before entering. They can't even afford a mattress protector. The cutlery is clearly not for eating with and the pages in the bible are all scribbled on. The hotel's price is NOT WORTH IT!