Global Travel Services - Cairns City, Queensland

陳一瑄

I was participate GTS's Hartley's tour. I spend a day at Hartley's, there are a lot of different activities , cassowary feeding, croco feeding, croco track and Kangaroo&wallaby feeding!!!!! I love feed those lovely animals. I even saw a baby wallaby in mom's belly. Before every feeding, the staff will explain in detail, easy way to know about this animals, I was enjoy the day.
BTW, Wayne, the driver who picked us up that day was so nice, he explains every thing about Cairns on the way to Hartley's and back Cairns, thank you.

Aytac K

We went on a train ride from Cairns to Kuranda village and returned via Skyrail, but we wasn't very satisfied with the organization. There wasn't enough time allocated in Kuranda village during the tour, and we didn't get enough time to explore the places to visit and the activities. Therefore, the tour didn't meet our expectations, and we was disappointed, it ruined our whole day!

Miggy E

Great service and staff! Jun, our driver, was great. We were halfway through our trip when one of us forgot our phone. He was well happy to drive us all the way back to pick it up with no extra cost. Love that man with my life!

Zsombor Endrődi

DO NOT BOOK AT Global Travel Services (GTS) !!!

We have booked a Kuranda Full Day Trip - Kuranda Train Up, Skyrail Cableway Backtour for 218$ (109$ each), due to weather conditions the Skyrail Cableway Back was cancelled (heavy rain in wet season, not so surprising).

GTS representative told us that we will get refund for the Skyrail, which is half of the whole program and ticket price is 55$ per person. WE HAVE RECEIVED 4$ EACH AS A REFUND, WHICH IS CLEARLY A SCAM. The 4$ refund per person is not even 4% of the entire trip.

After inquiring about the amount (which we thought was a mistake), they told us that the amount refunded is final and guess what, the price included door to door service and professional guidance (gave us some information on tropical north on the way to the station) and also ticket assistance, which meant that the guy got our tickets from the counter in case of the train (in case of skyrail we had to get our own tickets). So they have provided these “services” for 110$......

All in all GTS took advantage on us and the situation, we were really disappointed in this company, we usually had positive experiences in Australia, except GTS, we really REGRET CHOOSING THEM. Also there is no indication anywhere on their website on the terms and conditions regarding cancellation and refund.

We wrote this to make sure everyone is aware and also to emphasize that you are way better of if you take an Uber go to Kuranda station have your tickets to the train, go see the village, head back with Skyrail (or vica versa).

Kishan Rajdev

Had a great time in Kuranda taking the scenic railway up and bus back, led by the wonderful Jude whose service was excellent throughout. He arrived early and was friendly and chatty. Impressed at the many options GTS had for this Kuranda trip so could pick the one that suited best. Thanks

Martin Davies

Kuranda railway up and Skyway down with transfers. What a fantastic day! The train trip up was wonderful and the Skyway down is breathtaking. Make sure to leave time on the way down for both stops, absolutely gorgeous!

張嘉宇-

Wonderful travel experience, Stu's rich knowledge base, professional English accents, and also provide us with a lot of information on eating, drinking, and fun, Cairns best tour guide “Stu”.

Jack Frazer

Fantastic tour guides and a really good experience. We had booked through a 3rd party travel agent who was not very helpful and ended up putting us on the incorrect tour for us ending up in us paying extra expense unnecessarily but the guide in the morning at the skyrail terminal was very helpful and informative. GTS comes highly recommended