Flight Centre Hobart - Hobart, Tasmania

B

Excellent service from Sarah, outstanding! I did a round-the-world trip, with a wedding in Seattle in July & Aug and I had 3 cancelled flights along the way, as you do when you’re travelling, but three cancelled flights was a lot. This affected the wedding, my accommodation & transfers where I wasn’t using public transport, like Mexico City etc
It was a nightmare with issues connected to this and finding last minute accommodation too Sarah was onto to it and helping me right away with as much as she could.
The trip itself was awesome, and a once in a lifetime experience I had some other issues travelling and Sarah was also helpful there too.

The hobart office I’ve always found the staff, very good and across board very helpful, bright and insightful. I cannot say the same for some other areas of flight centre though, plus I would definitely not recommend the travel insurance that flight centre offers, (I’ve since heard of others much better service & cost elsewhere) but I’d absolutely highly recommend Sarah & Hobart Flight Centre. I’m travelling again in 2025 and reviews are so helpful along the way. You can weed out the sincere ones. Thank you Sarah & Hobart Flight Centre, well done! ?

Paul-christopher Taylor

Terrible.
Walk in get huffed at from a worker when we asked for prices. Sit down go through a few options for business class to England for a family of 4. Then get told she has to reply to another customer before the end of the day can i contact you on monday (the day we was at the centre was friday) with all the quotes took all our details almost 4 weeks later still no contact.

Felt like we didn't matter and she didn't want to help us at all with anything we wanted, we also asked for travel insurance for our current trip.

Absolutely terrible customer service.

Thank you for your response. Although I do fully understand that yes they will have multiple customers to respond to.
Been huffed at as soon as we sit down is unprofessional, cutting off our chat half way through with a reason of basically I need to get back to someone else today is also unprofessional, been ignored for 4 weeks can be explained with a phone call or an email with an apology we can accept but we have had nothing

If she’s able to cut our chat short to get back to a customer I’m sure she able to at least get back to our enquires the following week even a quick email saying she’s still working on it and will get back to us when she’s able to.

I do believe some training is needed to help.

Andrew G

Sam has been fundamental in helping organise my first trip to Europe. Professional, timely, thorough, friendly and patient (I ask a LOT of questions) are just some of the words that come to mind when reflecting on the whole process of organising my international trip.
Sam is an asset to Flight Centre and I would highly recommend him to anyone looking to travel abroad. Thanks Sam!

Susan James

Emma Boydpratt is just so smart and lovely and came up with some ideas to improve my trip. Highly recommend ? Thankyou Emma so much so excited! Talk soon ?

A Google User

My wife and I have just returned from a short holiday in Fiji, which went very well.
Sincere thanks to Sam for planning, booking and making all the arrangements for us. Thanks also to the other staff at Flight Centre who answered one or two queries we had prior to our departure.
We will certainly recommend your services to others and look forward to having you assist us in future travel plans.
Thanks again.

Kind regards

David

Debbie Claridge

Thank you Eliza for your friendly, helpful and efficient service, helping me to make a flight booking to Bali using my Commonwealth Awards. All over the phone without needing to leave my home. I will definitely use you as a travel agent for my next trip 🙂

TLB_89

I always tend to be one of those "I'll book it myself" people.
But I booked my dream flights to Japan and realized I was in over my head.
I went into the flight center store after a so so email contact to see if I could get some help and a better picture of what I wanted to accomplish on my travel.
I was fortunate enough to have absolutely everything sorted out and Traveled across the beautiful country of Japan doing everything I wanted and even something's I didn't realize I wanted to.
All in all it was an amazing experience and I have already made more plans to jet off again soon and will be making sure to contact flight center...special shout out to the legendary guy who sorted it all. Jordan U.

Daniel Shils

The staff were really nice to talk to and communicated well. Ross who was the staff member I was talking with was very strait forward and easy going. He brought a lot of brilliant ideas for my travel I am wishing to do later next year in November