Flight Centre Garden City - Upper Mount Gravatt, QLD

Address: Shop 1359, Westfield Garden City Corner Logan & Kessels Roads, Upper Mount Gravatt QLD 4122, Australia.
Phone: 1300287649.
Website: flightcentre.com.au.
Specialties: Travel agency.
Other points of interest: Onsite services, Online appointments, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 210 reviews on Google My Business.
Average opinion: 3.9/5.

Location of Flight Centre Garden City

1300287649

Flight Centre Garden City is a well-known and helpful travel agency located in Upper Mount Gravatt, Queensland, Australia. The agency is situated in the bustling Westfield Garden City shopping center at Shop 1359, Corner Logan & Kessels Roads. You can easily find it near the intersection of Logan and Kessels Roads.

This travel agency offers a wide range of services to make your travel experience smooth and enjoyable. Some of the onsite services include booking flights, hotels, rental cars, and vacation packages. Moreover, they provide the convenience of online appointments for customers who prefer scheduling their visits ahead of time. Another advantage of Flight Centre Garden City is its wheelchair accessible entrance and parking lot, ensuring that all customers can access their services comfortably.

Flight Centre Garden City has received an impressive number of reviews on Google My Business, with a total of 210 reviews from satisfied and dissatisfied customers alike. The agency's average opinion rating is 3.9/5, which indicates a positive overall customer experience. These statistics demonstrate the agency's commitment to providing quality services and customer satisfaction.

When visiting Flight Centre Garden City, here are some recommendations to keep in mind:

1. Book an appointment online before visiting the store to avoid waiting times and ensure that a travel agent is available to assist you with your travel plans.
2. Bring all necessary documents, such as your passport, driver's license, and credit card, to make the booking process more efficient.
3. Prepare a list of your travel requirements, such as destination, travel dates, and preferences for accommodations or transportation, before meeting with a travel agent.
4. Ask about any available deals or promotions that can help you save money on your trip.
5. Inquire about travel insurance options to protect yourself from unexpected events that may occur during your trip.

Reviews of Flight Centre Garden City

Flight Centre Garden City - Upper Mount Gravatt, QLD

Jemille Fries

5/5

Rowan was incredible! Just the advice, warmth and kindness which showcase excellent customer service and care. He was professional and fantastic at promptly booking everything, whilst trying to ensure we had the best deals streamlining everything for us. I recommend their store and his service any day!

Of course-Rowan made suggestions for great places to stay and what would suit us travel-wise with a baby. He was accomodating and flexible always asking questions and keeping the conversation professional and awesome!

Christina comino

5/5

Honestly the best thing I did was booking through flight centre at garden city with Mel.
She has helped me so much and made it really easy setting up my flights , accommodation and transfers!
She has gone above and beyond and has really taken the care to make sure everything is perfect. I am very grateful , moving forward not only have I gained a amazing travel agent but a wonderful friend . Thank you Mel!

stefanie goddard

5/5

The BEST experience booking my first overseas holiday with Melanie. She not only made the process easy, but also fun, exciting and deep dived into all options to find the one we asked for and what we wanted. Both personable with a bubbly demeanour and professional in all that she knows, it was a great experience from start to finish.

GhostingZ _

5/5

Absolute best service. Nick Flannery has been our go-to guy for several trips now! From simple 1 stop returns domestics to crazy multi-city adventures internationally Nick's help has been invaluable.

For our latest big trip we decided on Japan but we had a hard time making decisions, know what was good and what was a tourist trap, were was best to stay, how to best travel etc.

Nick offered ideas and recommendations for convenient and lovely hotels, found us great flights, suggested a few attractions to check out and when to book them aswell as suggested what would be the best way to travel.
He made the whole process so so so much less stressful and daunting!

That man has the patience of a God to deal with my family and I, and our indecisiveness. Once we finally decided on accommodation, which cities we were visiting all that fun stuff he emailed us copies of the notes we was taking and everything! Made it so much easier!
Truly this man needs a raise, or at they very least a relaxing Vay-Cay.

One thing to keep in mind is the FC team have been crazy busy with the travel boom as of late so sometimes we had to chase up for a question or two we sent via email but overall very easy to communicate with and for all major things its always best to go instore anyway.

With all our accommodation and flights booked and the knowledge of when we need to book certain attractions and transport we are ready for out next big trip! Will 100% be working with Nick in the future.

Renee Huggard

5/5

Mel is hands down THE BEST!!! Exceptionally knowledgeable, super friendly, knows how to get all the things you need/ask for and things you don't know you need or want! The whole process was easy and can't speak highly of her enough!!!! If I could do more than 5 stars I would!!!

Emma Weatherley

5/5

I have been using Flight Centre Garden City to help organise my work travel for the past couple of years. I use a motorised wheelchair so there is always an added level of complexity involved. Flight Centre Garden City go above and beyond to ensure the appropriate arrangements are in place and keep me updated if any changes are required. Amazing service, reliable, friendly and helpful. Highly recommend. Special thanks to Sarah and Rowan!

Jim McCluskey

5/5

Excellent service again, thanks Rowan. Absolutely no issues with flights, accommodation and the numerous tours that we have booked through you. You will definitely get repeat business with us.

bella georga

5/5

My friend and I were first time travellers when we went into Flight Centre Mt Gravatt and met with the wonderful Grace Forward. We knew vitrually nothing when it came to booking flights and accommodation let alone insurance and the best places to visit, thankfully Grace was knowledgeable and insightful, providing great guidance. She went above and beyond to assist us in booking seat reservations, staying late to call the company in Italy and France due to time difference. We had a successful trip and couldn’t have done it without Grace. We will definitely be booking our next big holiday with Grace. We would recommend her to everyone. Thank you so much Grace and the Flight Centre.