Flight Centre Camberwell - Hawthorn East, Victoria

Glenn R.

I recently had the pleasure of working with Lottie R from Flight Centre Camberwell, and I can't recommend her highly enough! After multiple calls and emails, Lottie went above and beyond to accommodate all of my requests, ultimately providing a better solution than I had originally organized. Her attention to detail and commitment to customer satisfaction truly set her apart.

Lottie's follow-through and timely updates were professional and reassuring, making the entire process seamless. She is a fantastic asset to the business, and I feel incredibly fortunate to have had her assistance. Thank you, Lottie, for your exceptional service!

Cam S.

Jane was super duper helpful in finding me a new flight when me, a silly 21 year old, slept through my flight. The whole team was super supportive and banded together to make sure my journey was seamless despite me stuffing them around. Jane is awesome!

Charlotte A.

Recently returned from a trip to the South of France! Lottie went above and beyond to find a suitable wine and culture tour to surprise my friends with! She also gave great suggestions of activities to do while there

Darren

I recently booked my holiday through Lauren at Flight Centre Camberwell and was thoroughly impressed. Lauren was quick, efficient, and tailored everything to my needs. Her insightful suggestions made the whole process easy and enjoyable.

What really stood out was the peace of mind I got from booking with Flight Centre. Knowing that there was support for any flight changes or cancellations allowed me to relax completely. The price was also very reasonable, comparable to what I would've paid booking on my own, but with the added benefit of having support while on holiday.

Lauren's friendly and competent approach has completely changed my view on travel planning. Highly recommend her for a stress-free holiday booking experience!

Alexander K.

Had the pleasure of being served by darling Indy, who was incredibly helpful and patient with me and a group of my friends who were booking a trip on our own for the first time. She made us feel very secure and didn't rush into anything, explaining the whole process along the way.
Will definitely be booking through Indy again
What a superstar!!!

YAFENG C.

Disappointing Experience with Overpriced Tickets and Poor Service

I recently purchased air tickets from a flight centre, and it turned out to be a regrettable decision. Initially, I was drawn in by their confident claims about their ticket prices and the promise of easing my travel planning stress. However, I soon realized I had overpaid by $1000 compared to other available prices.

When I attempted to cancel the tickets, I was informed of a hefty $400 cancellation fee per ticket. Considering the cost, and wanting to ensure a pleasant holiday with my daughter, I reluctantly decided against cancellation. It was a costly lesson and one that has convinced me to avoid this flight centre in the future.

My initial trust in their service was partly due to the "capital's pack" value service I purchased, which included a "price drop protection" guarantee, promising a $50 voucher for each ticket in case of a price drop. When I requested this, as it was part of our contract, the process became frustratingly drawn-out. Despite numerous excuses from their end, I have yet to receive the promised vouchers, now seven days post-booking.

This experience has been both costly and enlightening, serving as a stark reminder to thoroughly research and consider all options before making such purchases.

Tez 2.

Rang Flight Centre Camberwell over a month ago to obtain a quote for a trip to Japan. Was immediately told they were short-staffed and to put my request in an email, which I did. After no response in more than a week, I telephoned again and an apologetic woman told me it would be ‘next Monday’ before I got a reply. Next Monday came and went … then nothing. It’s been about a month now so I guess there’s no point expecting a reply at all. One star only. At least they answered the phone.

Lenie V. D. M.

I recently booked flights and a tour through Flight Centre Camberwell with Indy Angel's assistance. She was always so professional and friendly - it was a pleasure to work with her. My friend and I had numerous requests to change dates, book extra nights at hotels, etc and she remained patient and helpful. It was a very pleasant experience and I will use Indy and Flight Centre Camberwell again.