Flight Centre Brighton - Brighton, Victoria

Brooke M.

Have honestly had the worst experience generally with flight centre, especially the head office after having been gifted a number of flight centre vouchers for my engagement!

These vouchers are terrible to use and have proven extremely difficult to get rid of.

After many disappointing phone calls to flight centre head office I finally reached out to my local store and thankfully had the pleasure to deal with Niki!

Niki was very helpful, and quickly booked my flights for me. I would highly recommend this store and Niki! Thank you!!

Carike V. D. B.

The team was very friendly, attentive and really efficient. Our agent Zia was amazing with advice on where to go once we selected a destination. Two countries in 5 days. We can’t wait.

Thanks team Brighton.

Owen M.

Thanks to Mitch for another stress free trip - this time a quick trip to Bali! Mitch has excellent attention to detail, impressive communication skillset and is incredibly efficient. Our Flight Centre documents are easy read and cross reference while on the road. I would encourage you to reach out to Flight Centre Brighton for your next trip!

Ingrid B.

Booking and organizing my Uluru trip with Maurits has been a great experience. I will add another review after my trip, hopefully all will go according to plan. And if that's the case, I will definitely use FC in future. Thanks Mautits!

My only problem is with the Flight Centre rule that only the consultant who booked your trip can make changes. I found this quite frustrating while Maurits was on holidays for a few weeks. I read that someone else had a similar issue when their consultant was sick and nobody else could help them. I'm sure there are reasons for this rule, but some flexibility would be appreciated.

Apart from that, a 👍🏼 from me.

Pasha L.

Booking my trip with Maurits was a great experience. He was very helpful and professional. He really listened and tailored my suggestions to booking my trip. Great communication skills, friendly and amazing travel knowledge too. I would recommend Maurits without hesitation. Thank you Maurits. I’m very happy with my booking.

Pat N.

I was planning a massive around the world trip next year. Natalie and the team were helpful and knowledgeable with the intricate minute details of my trip. The next available appointment was the next week to my dismay. I am so glad I was booked with Natalie. Not only was she polite, friendly and efficient, she was giving clear and concise direction to a trainee who needed help, whilst on hold to an airline and simultaneously juggling online chats for customers trips. It was very impressive to witness, though concerning that they have this much of a workload. I was given great advice and prices for the around the world flights on the spot so I left feeling happy and excited for my big trip. Unfortunately due to illness, the trip is postponed until the end of my treatment, but I will 100% be booking another appointment with Natalie to book it all for me. Outstanding work.

Daniel R.

I thought I'd try Flight centre with assistance for Europe and Central American flights. I ended up with Natalie as my agent. Natalie was consistently inaccurate with pricing of my unique travel path ticket. I made myself clear that I wanted flexibility with my ticket, this was not communicated to me and would only return emails when prompted many times. Lastly I needed travel insurance for my partner for our trip, she said it was not available to her. I ended up calling their chosen insurer to clarify that insurance was available to my partner. I highly recommend to walk on by this flight centre store. The other Brighton flight centre were much more professional and attentive.

Stephen

Special mention to Natalie who went above and beyond in finding me a last minute flight out of Melbourne! Couldn't be happier with the outcome and her friendly, helpful service made it an extremely pleasant experience. Not only this but Natalie managed to squeeze us in to her already frantic day and i cannot thank her enough.
Will definitely be booking my next holiday with her!