Critical IT Services - West Rockhampton, Queensland

Address: 5 Harrow St, West Rockhampton QLD 4700, Australia.
Phone: 407260060.
Website: criticalitservices.com.au
Specialties: Computer consultant.
Other points of interest: Online appointments, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, LGBTQ+ friendly, Transgender safe space, Appointment required.
Opinions: This company has 4 reviews on Google My Business.
Average opinion: 5/5.

📌 Location of Critical IT Services

Critical IT Services: Your Trusted Technology Partner

For individuals and small businesses seeking reliable and expert computer consultant services, Critical IT Services stands as a premier choice. Located at Address: 5 Harrow St, West Rockhampton QLD 4700, Australia, and readily accessible via Phone: 407260060, the company provides comprehensive IT solutions with a strong emphasis on customer satisfaction. Their website, Website: criticalitservices.com.au, offers further details and allows for convenient online appointment scheduling.

About Critical IT Services

Critical IT Services specializes in delivering personalized IT support and solutions. They understand that technology can be complex and overwhelming, and their mission is to simplify the process for their clients. The company’s core competency lies in providing tailored advice and assistance, ranging from basic troubleshooting to advanced system upgrades and data recovery. Justin, the principal consultant, brings a wealth of experience and a dedication to providing honest, transparent, and competitively priced services. The business prides itself on building lasting relationships with its clients, founded on trust and mutual understanding.

Key Services Offered

  • Computer Repair & Troubleshooting: Addressing hardware and software issues efficiently and effectively.
  • Data Recovery: Specializing in the retrieval of lost or damaged data from various storage media. A significant area of expertise, as evidenced by client testimonials regarding successful data recovery from Brisbane.
  • PC Building & Upgrades: Constructing new PCs tailored to specific needs and upgrading existing systems to enhance performance.
  • Laptop Repair & Maintenance: Providing comprehensive repair and maintenance services for laptops, ensuring optimal functionality.
  • IT Consulting: Offering strategic advice and guidance on technology choices to support business goals.

Accessibility and Convenience

Critical IT Services is committed to providing a seamless experience for all clients. The facility at Address: 5 Harrow St, West Rockhampton QLD 4700, Australia is wheelchair-accessible, ensuring that individuals with mobility challenges can easily access the services. Furthermore, the business offers both online appointments and on-site services, catering to diverse client preferences. A scheduled appointment is required for all services, reinforcing a commitment to organized and efficient service delivery. The environment is also LGBTQ+ friendly and operates as a transgender safe space, reflecting a dedication to inclusivity and respect.

Client Feedback and Reputation

The company’s reputation is built on a foundation of exceptional customer service and reliable expertise. Currently, Critical IT Services maintains 4 reviews on Google My Business, reflecting a consistently positive client experience. The average opinion: 5/5 underscores the high level of satisfaction clients report. Several reviews highlight Justin’s knowledge, helpfulness, and reasonable pricing – a key factor for clients seeking trustworthy and affordable IT support. One client specifically praised Justin’s ability to ‘super up’ an old laptop, preparing it for a child’s university studies, while another emphasized the importance of finding a reputable service agent after a previous negative experience with a less scrupulous provider. The company’s commitment to providing honest and transparent service, coupled with its technical proficiency, appears to be a significant differentiator in the local market.

Contact Information and Further Details

Clients can easily connect with Critical IT Services through the following channels:

Critical IT Services offers a trustworthy and professional approach to all IT needs. Their dedication to accessibility, customer service, and technical expertise makes them a valuable asset for individuals and businesses alike. The company’s commitment to creating a safe and inclusive environment further enhances its appeal to a broad range of clients.

👍 Reviews of Critical IT Services

Critical IT Services - West Rockhampton, Queensland
Allanon78 7.
5/5

Once again awesome service cant leave two reviews so upgraded this one... suped up my old laptop ready for my kids time at uni... 5 stars // Excellent service... recovered my data and built me a new P.C coming from Brisbane hard to find a reputable service agent as got ripped off by another "local" service agent who tried too ransom my hard drive. Justin is extremely helpful and knowledgeable.

Critical IT Services - West Rockhampton, Queensland
James B.
5/5

Have used Justin a couple of times he knows his stuff and is reasonably priced compared to others I have used over the years.

Critical IT Services - West Rockhampton, Queensland
Brett M.
5/5

Always found Critical IT Services to be very professional & punctual in all the interactions I have had with them. Would strongly recommend them.

Critical IT Services - West Rockhampton, Queensland
Mili O.
5/5

Justin is a great IT professional and provides an excellent service.

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