Bupa Aged Care Bexley - Bexley, New South Wales

monica S.

Steer clear of this nursing home if your loved one has higher needs. Although my mother was treated kindly and with respect by nursing staff and carers, her condition was neglected. An infection on her leg was not treated, nor bandaged and was left exposed until brought to the attention of the nurse on duty. Very little to no communication between staff members leading to an AH Dr not being called, leaving it days before my mother was seen. Drs ordered a change in food from solids to mashed only, notes were not read and my mother continued to receive solids which she was unable to eat. I pointed this out to the staff who then checked the notes and realised the change.

Myia T.

My mother has been at Bupa Bexley for 3 years .the director Ammar is an asset to this nursing home. He has high regard for all residents he is approachable to all my concerns.he runs a tight ship and ensures correct processes are adhered to his door is always open to my concerns. The staff are beautiful and caring. I can sleep at night knowing the care and love they bestow on my mother and all the residents. The kitchen staff go out of their way to ensure my mum is satisfied with her meals. Harry the chef speaks to the residents everyday to ask for their feedback and ways of satisfying residents requests. It may be smaller than other homes .not a five star hotel but it's filled with people that care.

Vicki B.

Wonderful warm and caring home. My mother has resided at BUPA Bexley for nearly 5 years and have praised the staff for their compassion and care towards my mother. Management are always available for if and when I require to either have a chat, or just sit down for a cuppa. Although there may be opportunities for improvement in other homes, not all homes are the same.

Kathy M.

I cannot give a negative review so I have to give 1. The four corners program highlights that nothing is learnt from previous experiences. My mother died after having a massive stroke at this nursing home 16 months ago. Horrible horrible place, bunch of liars, staff are not trained or if they are they don't use any of their training. Horrible. I cannot recommend this place

Patty Y.

I highly recommend Bupa Bexley nursing home wonderful, caring great management and staff thank you for taking good care of my mother

Amanda H.

Disgusting place and staff! Watch Four Corners 'Who Cares?' Pt2 to see how this place treats its residents.

Kanchan G.

Oliver T.