Bupa Aged Care Australia - Sydney, New South Wales

Bupa Aged Care Australia Overview

When seeking information about elder care in Australia, Bupa Aged Care Australia stands out as a notable provider located at 255 George St, Sydney NSW 2000, Australia. This organization, which operates under the phone number 1300302350, offers specialized aged care services alongside its corporate office operations. For those interested in learning more, their official website bupaagedcare.com.au provides comprehensive details about their services and facilities.

Key Features and Services:

Bupa Aged Care Australia is renowned for its focus on aged care and corporate office services, catering to the needs of elderly Australians and their families. The company has made significant strides in ensuring a comfortable and supportive environment for its residents. One of the most appealing aspects for potential clients and visitors is their commitment to accessibility. The facility boasts a wheelchair-accessible car park and a wheelchair-accessible entrance, making it easy for everyone to visit or reside there.

Opinions and Reviews:

The feedback from clients and visitors can be insightful. On Google My Business, Bupa Aged Care Australia has garnered 11 reviews, with an average opinion of 3.2 out of 5. While this indicates a room for improvement, it also shows a baseline level of satisfaction among those who have interacted with the service. It's important for prospective residents or families to read these reviews to gain a more nuanced understanding of the experiences of current and former residents.

Location and Accessibility:

Situated in the heart of Sydney, Bupa Aged Care Australia is conveniently located in the bustling yet supportive environment of George Street. This central location offers residents easy access to various amenities and services, enhancing their quality of life.

Recommendation for Inquiry:

For anyone considering aged care options for themselves or a loved one, it is highly recommended to explore further details through Bupa Aged Care Australia's official website. The website provides a wealth of information on their care programs, facilities, and policies. Contacting them directly via phone at 1300302350 can also provide personalized insights into how they can meet specific needs. Given the average opinion score, prospective clients might find it beneficial to reach out to see firsthand the quality of care and the overall atmosphere of the facility.

👍 Reviews of Bupa Aged Care Australia

Arry C.

1/5

Just called in to cancel my membership and the operator started to try guilt trip me and be pushy about keeping my membership (even said, "do you do that for your car insurance?").
She also said that she didn't want to lose me as their customer but that just made me super irritated made me want to leave and never return.
Like a bad breakup, it's good while it lasted

L

1/5

Try to find another alternative health insurance provider other than BUPA. Bitterly disappointed at lack of customer service and support. Phone support TERRIBLE. Join if you don't mind waiting over an hour for phone support. I've had time to type this review while waiting 1hour and 6 mins and counting on their phone support lines!!! YOU CANNOT GET THROUGH I HUNG UP AFTER 1HR AND 21 MINS
BUPA used to be ok, NOT ANYMORE, members can't get through on their phone 134135 (unless you select option pretending you're a NEW CUSTOMER)
Whereas EXISTING, loyal customers of 20+ years get treated like garbage. BUPA force EXISTING MEMBERS to wait on average of over an hour on their overloaded understaffed phone support lines, if you do have intestinal fortitude and hours to burn during the day, the phone music recording loop will send you insane, then you'll need to check into a mental health unit!
Recently BUPA promoted the "Covid 19 Cashback scheme" after BUPA members paid them millions through pandemic, didn't use services due to lockdowns, they finally caved due to public pressure to refund some of it back to members. I completed online refund form for Covid refund after visiting BUPA membership website login page. Received email following day advising my BSB account details were incorrect! Im currently in phone queue after not being able to update bank account details for the refund on their website, so far it's been 1hr and 21 mins SHOCKING SERVICE, seriously considering the hassle of changing my private health insurance to another company, but no doubt BUPA are now taking advantage of Medibank customers moving across after their private data was hacked!

Marcia G.

2/5

Too expensive, not the best coverage

susan M.

1/5

Poor culture, no trust

Al H.

1/5

No reason for now

Carolina G.

5/5

Savita S.

5/5

Murat M.

5/5