Budget Car & Truck Rental Rockhampton Airport - West Rockhampton, Queensland

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Budget Car & Truck Rental Rockhampton Airport es una empresa de alquiler de vehículos ubicada en el aeropuerto de Rockhampton, en el estado de Queensland, Australia.

Con dirección en Address: Rockhampton Airport, Airport Terminal, Hunter St, West Rockhampton QLD 4700, Australia, esta empresa ofrece una variedad de servicios de alquiler de vehículos para satisfacer las necesidades de los viajeros y empresarios.

Información de Contacto

Para obtener más información o realizar una reserva, puede llamar por teléfono al 749228064 o visitar su sitio web en budget.com.au.

Especialidades

Budget Car & Truck Rental Rockhampton Airport se especializa en:

• Car rental agency
• Car leasing service
• Truck rental agency
• Van rental agency

Otras Características

Esta empresa ofrece las siguientes características:

• On-site services
• Wheelchair-accessible car park
• Wheelchair-accessible entrance

Opiniones

Según los 12 reviews en Google My Business, la media de opinión es de 3.3/5.

Características del Negocio

👍 Reviews of Budget Car & Truck Rental Rockhampton Airport

Robert K.

1/5

Worst company ever had a car for collection on a Saturday just before Xmas. @ Rockhampton airport
Plane was 40 minutes late arriving 5.15pm.
Counter unmanned and mobile provided for contact just ringing out.
Thankfully a better rental company helped out with a rental car.
Finally someone at budget answered the phone one day later and no offer of a refund as we had prepaid the booking in May 24.
It's 2024 budget have someone man your rental booth after 12 on Saturdays.... the week before Xmas or don't accept the booking and be useless in helping out.

Yzrael D.

5/5

I think her name was Tiffany? She waited for us even though our flight got delayed. We arrived at 19:30 instead of 19:00. I was afraid we wouldnt make it since gmaps had it closing at 19:00. Thanks. Might need to revisit the working hours! 😉

Stevi O.

5/5

Seriously? The people here bend over backwards for me! Flight late… she’ll wait. I had a flight diverted a while back, landed in Gladstone. I was nearly three hours late to pick up my car, well and truly after hours. She was there. I have never had anything but great service here and I travel to Rocky between 6-10 times a year. So yes, very satisfied

Kristy K.

1/5

DONT RENT A CAR WITH BUDGET ROCKHAMPTON, The worst service ever and they have no idea what they are doing from Budget Rockhampton Airport. I've been renting with budget elsewhere over 5 years Cairns were extremely helpful Brisbane hit and miss with staff, Mackay also hit and miss with staff and cars. Rockhampton Airport staff and management need to be either replaced or trained and given better attitudes towards customer service after being a loyal regular customer they placed me on a high profile customer list and barred me from renting after denying my work id card as it didn't have an expiry date. I was also charged for fuel and extra fees of totalling $100 when I always ensure it was full on return and even had many emails back and forwards with customer service and no resolution. So if u want no customer service and hidden extra fees charged go to Budget Rockhampton Airport.
Honestly do not waste your time go to Enterprise Rockhampton Airport

Jon M.

1/5

Not very helpful staff this Friday. I have my cards all digital including driver’s license where their website said I can present it if I’m in same state. After challenging that one and won, they wouldn’t accept phone wallet. I don’t carry cards. Seems these guys are still in the dark ages.😞I’ll give them a 1x⭐️, The other rentals were much more pleasant and helpful 🙏

Danny R.

1/5

We hired a car for 30 hours, upon arrival we selected extra insurance cover for $50.
Next week when the money was withdrawn from my account that 50$ was charged twice because I hired the car for 24plus hours. No email sent to confirm transaction, poor telephone service and sneaky way to charge extra fees. I will not be using this company in the future

Mika T.

1/5

Very scummy company. Was given a truck with 4 NOT road worthy tyres and when one went flat was expected to replace and pay the full amount even though we took out extra damage cover. Was told the $40 a day cover did not cover flat tyres. Complete rip off and disgusting attitude towards the problem. Very unsafe company to be given a truck with 4 NOT road worthy tyres!

James D.

5/5

First time renter here. Had so many questions, called so many times that I probably spoke to everyone that worked there. The staff were friendly and knew what they were talking about. Vanita(?) On the check-in was loquacious and kind then when I hit a snag (lost the fuel cap keys) Rhonda made the incident reporting process and finalization a breeze - making things go right, even if they went a little wrong! Thanks Budget!