Broken Hearts Burger Club - Ashgrove - Ashgrove, Queensland

Tom P.

First off the vibe is awesome here. Biggest takeaway. Great energy. I bought the single fancy. I probably should have gotten the double or triple because the patties are pretty thin and the other flavours were quite strong. Chips were good, nice and crunchy. Maybe a bit salty so ask for less salt if that’s not your thing.

Sarah E. M. (.

Very tasty Fancy & Classic burgers, although quite a small serving. Fries were enjoyable, apart from being a bit too salty. Would return.

Kane T.

The burgers are actually quite nice. Patties are juicy, have nice flavour and the cheese is quite tasty too.

However, the size is little small, little pricy if you choose burger with veggies and the staffs were not super friendly (I think they are bit short staffed).

Overall, I would come back when I want to pickup juicy burgers without any veggies.

Btw the burgers are definitely tasty

Eliza M.

Firstly, a bit of context around the review. It was the Labour Day public holiday, AND there was one person working….. but you’d think you’d have a better system in place when there is literally 1 burger with different options on the menu.
I was a bit excited to try this place; I’ve driven past a number of times and it’s always seems to be busy. Not sure if because it’s good, or just because they cook extremely slow and there’s a back log of people waiting? Anyway, the food. We order the single fancy and the double fancy burgers, with cheesy fries. The burgers were OK, nothing different to a certain other burger chains burger. The patty was tasty, but thin and wasn’t super hot. The chips were literally served cold. Cold! The cheesy sauce saved them, just! Lol
Price was comparative, $48 for two burgers, fries and a coke. I’d been interested to give them another go on a day that wasn’t a public holiday and with one person working.

Silas G.

Just had a super long day and decided to order some uber eats for dinner 5minutes before their last order. I thought to myself, I’m so sorry for ordering so late, whoever has to make this has got to be cursing their way through their close BUT to my surprise, I received such a lovely message and an extra portion of fries as there was left overs.
To whoever was closing tonight, you guys absolutely made my night and I hope you get some recognition for being THE ABSOLUTE BEST!!
Thank you!!

Felix H.

Went here on a whim with the boss. Not too busy, which was a win. Burgers were fresh, nicely stacked, but lacked a little oomph. Chips were better than expected. Nice crunch and decent salt. The vibe was relaxed and easygoing. Probably wouldn’t be my go-to, but for a quick lunch, it was pretty alright.

Wayne W.

Broken Hearts Burger Club – Ashgrove
Visit: 12:30 PM, Friday 21/03/25

Let’s start with this: I like to give businesses a fair go. But walking into Broken Hearts Burger Club, I immediately had that gut feeling—you know, the one that whispers, Turn around, save yourself. But against my better judgment, I stayed. The decor? A masterclass in “trendy neglect.” The cleanliness? Let’s just say, I’ve seen fast-food dumpsters with more charm.

The place wasn’t exactly buzzing—three tables, seven diners, and one guy slumped against the wall waiting for his order like he’d just received some bad news. I glanced at the ultra-minimalist menu above the counter: one section labeled “Fancy” and another labeled “Classic.” Both offered single, double, and triple options, plus smashed grilled onion for an extra $2. TWO BUCKS? For ONION? Shouldn’t that just be in a smashed burger? What’s next, charging extra for the cheese in a cheeseburger?

I approached the counter, ready to roll the dice.
Me: “Just a burger, thanks.”
Cashier: “Fancy or Classic?”
Me: “What’s the difference?”
Cashier: “Fancy has lettuce and tomato.”
Me, internally: Oh wow, lettuce and tomato? Slow down, 1970s McDonald’s!

Then came the price: $17.50 for this so-called “Fancy” burger. Seventeen-fifty! For that kind of money, I was expecting a burger that would serenade me while I ate it. But I paid up, took my receipt, and leaned against the wall, feeling like an exhibit in a petting zoo while the seated diners chewed in slow motion.

Less than two minutes later, my order was up. Two minutes. I don’t know about you, but when a burger is “cooked to order” in less time than it takes to tie your shoelaces, alarm bells start ringing. The cashier handed me a giant bag, which briefly restored my faith—until I picked it up. It was lighter than my will to stay in that place. I took my meal to the car, opened the bag, and stared at what can only be described as a McDonald’s cheeseburger’s malnourished cousin.

$17.50. For this.

The burger itself? Looked like it had lost a fight with a rolling pin. Smashed, indeed—it was a crime scene between two buns. I took a bite. Crunchy lettuce? Sure, for the premium price I’d expect it to personally introduce itself. But the patty? Greasy. Under-seasoned. The cheese? So forgettable I forgot it was even there. The bun? Turned into a soggy mess before I could even finish. The whole thing was an unbalanced, oily, overpriced disappointment.

Final thoughts? First visit. Last visit. 1/10. That single point is only because they got it to me in under two minutes—though in hindsight, that’s probably not a positive. My advice to Broken Hearts Burger Club:
1. Clean your store. Seriously.
2. Clean your kitchen. I don’t even want to think about what’s going on back there.
3. Make your burgers bigger. You’re charging steakhouse prices for snack-sized sandwiches.
4. Lower your prices. Your biggest competitor is a $7 Big Mac, and right now, Ronald’s winning.
5. Improve the waiting area. I don’t want to feel like I’m being judged by a bunch of strangers gnawing on overpriced grease patties.

Until then, the only “broken heart” here is mine—for my wallet and my stomach.

Jax H.

Utter garbage. Undersized & overpriced burgers carelessly thrown together. Chips soggy & flavourless. Tenders overcooked to the point of burning, yet it was still served up. No wonder they staple the bag shut for pickup. The absolute disrespect to customers you demonstrate serving a trash product is breathtaking. You deserve to fail.