Blue Lagoon Beach Resort - Bateau Bay, New South Wales

X D.

First time staying here. Originally booked garden villa as that’s what was available. Checked in and found it too small for a family of 6. Had a strong musty smell. Eventually moved to a family room that was available. Spacious but definitely same problem with the smell & unclean. The bunk room especially. For the amount of money people pay to stay in those rooms, most definitely isn’t worth it. Taking your own caravan would be more worth it. Front desk on check in was the most unwelcoming bunch. It’s not hard to greet people and smile. Customer service wasn’t great for us at all. Overall, great place for the kids but won’t be staying in the rundown rooms again.

Marg Z.

Great beachside location for families.
Clean amenities.
Pool.
Adult spa over run with unsupervised children!
The caravan area is scruffy and the pot holed roads need some attention!
We enjoyed the beach area especially the rocky outcrop!

solid R. G.

Camping grounds are good. The beach is great. The felicities are good. The Cleaner is the nicest bloke ever as was smiling 😃 Needs a metal. Some of the people Camping grounds are not considerate 🙄. Loud music at 3 in the morning. The pool has no rules. No supervision glass beer bottles every where it's a free for all.

Natale D.

Been here for 3 consecutive years. The beach resort is quite big. All the villa are pretty nice and they are fully equipped. Soo good. Straight access to the beach. Also the pool is really cool

Carina C.

Our favourite place for staying in our campervan when we travel up and down the coast. We do avoid any caravan park during peak times as the good ones always are so busy and full so coming here off peak is wonderful. The beach is right at your doorstep, we sleep to the sound of the waves, the bathrooms are big and cleaned well. The girls in the office are very friendly and professional. See you again soon!!

Miracles J.

my first visit. Looks nice from outside view
First 2-3 days there was raining then we ask for clean towels, they tell us that we must remain for seven days, in order to get clean towels which we stay for six days
6days we used & washed our own towels🤯

We also had friends came over with three spots available in the front for visitors' parking spots , and the cars that were there when we first arrived didn’t move for six days.
They were instructed to park outside on the road, away from the resort. The cabins are filthy, mounds in bathrooms mattresses are disappointed with a playground for children and mounds that require a lot of upkeep. We also inquired about the cost of staying an additional night, and they said it would be $400.🫨 The beachfront view cabins cost $1000 per night. Rip off a week wage for one night 🥴
Don’t be fooled by pictures online you will regret it they will pull as much hard earned money from pocket
Very very disappointed

Cam

Great little park with plenty of room to reverse and maneouvre your caravan. It's a close to the beach as you can get so try to avoid ultra windy times. Beautiful coastline and decent surf. Great huge heated spa and pool for kids and adults.

Ana

Family friendly resort right by the beach. Great pool and spa. Staff very helpful. We had an issue in the bathroom which was resolved as timely as possible and they refunded us a generous portion of the booking fee which was very satisfactory. I would definitely return with my family/grandkids. Garden villa
was clean enough but very lacking in kitchen. BYO pots, salad bowls, baking dish, BBQ and serving items, dish liquid. Sleeps 6 but couch is for 2 adults and 1 child. No fan in bunk room so very hot.
Worth noting that some garden villas have dishwashers and L shaped couches and some don't.