Barossa Balloon Adventures - Nuriootpa, South Australia

Vaishnavi R.

The overall experience was wonderful, and we enjoyed it. However, customer engagement during the flight could be improved. There was no general commentary for everyone during the balloon, and explanations were only provided to those who asked questions.

Regarding the photo package, we had included it in our booking, but the staff seemed unaware until we inquired. Out of the 62 pictures taken, I found only about five useful, making the $50 charge feel excessive. Additionally, no effort was made to take individual pictures of passengers in the balloon, which would have added value to the package.

As for the landing, the staff mentioned that we might experience some bumps and advised us not to panic. However, the actual landing was much rougher than expected. The basket completely tipped over few meters, leaving us on the ground in an unexpected position. While I didn't report any injuries immediately, I later realized I had sustained multiple bruises. A clearer warning about the landing experience would have helped us prepare better.

Overall, it was a good experience but not the best. Improved customer service and engagement would go a long way in making the experience satisfying and memorable.

David A.

Got this from our children as a birthday gift for wife. An absolutely brilliant experience, from the flight to cooked breakfast. Justin and his staff were fantastic and did everything they could to ensure a good trip. The fod made for a surreal view of the valley and sunrise. The hour past very quickly. The coffee and cooked full breakfast rounded out the trip beautifully . Would highly recommend absolutely fantastic

Rebecca G.

Having the experience of other balloon rides, my husband and I found this flight a little lacking, there was no commentary about what we were flying over, and little interaction from the pilot except to ask us to smile while took photos that he then put on a thumb drive for sale at the end of the trip for $50.00 (preferably cash !!!).
Breakfast was lovely.

Vivienne B.

Had such a great time. The pilot and staff were so friendly and good. I would have loved to fly over the vineyards but it's all about the direction of the wind and safety of the passengers. The flight over the river was pretty good too. And the breakfast afterwards was great. Thanks team. I had so much fun.

Susanna L.

An amazing experience! The flight was wonderful with magnificent views over the Barossa valley. Even if you are scared of heights I'd give this a go as it is not scary at all. You feel as though you are just floating. You don't travel quickly and it is not noisy so a very calm ride. Barossa Balloon Adventures are experts and you are in excellent hands. Best to stay in the Barossa the night before as it is a very early start.

Julia S.

Thanks for being SO accomodating for my accessibility. The whole experience was incredible. We’re so glad we went with your company and would recommend you to everyone. Thank you again.

Leah N.

Absolutely incredible! We had heard from so many friends that had to reschedule many times due to bad weather, so we were very fortunate to be able to fly on our first attempt - and on a sunny winter's day! I'm not too keen on being up high, but ballooning is a different feeling altogether - it was a calming feeling as you take in the jaw dropping sights from above.
To top it off, Justin and the crew helped my partner in pulling off the most romantic proposal!!! We flew over a "Will you marry me?" sign that the guys had laid out for us down below. I will forever cherish this special experience and will recommend to absolutely anyone.
Thanks!!!

Bethany F.

A wonderful experience, very worthwhile the early get up. Justin and the team looked after us so well and communicated leading up to and right through the experience. Every aspect was considered and the experience was very special. The extra money for the photos was worth it for me and my companions. Thanks for a once in a life time experience. Amazing views and such a wonderful feeling floating in the air as the sunrises.