Australia Post - Tuggeranong Post Shop - Greenway, Australian Capital Territory

Address: South Point, shop 75/210 Anketell St, Greenway ACT 2900, Australia.
Phone: 131318.
Website: auspost.com.au
Specialties: Post office.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 35 reviews on Google My Business.
Average opinion: 3/5.

📌 Location of Australia Post - Tuggeranong Post Shop

Australia Post - Tuggeranong Post Shop South Point, shop 75/210 Anketell St, Greenway ACT 2900, Australia

⏰ Open Hours of Australia Post - Tuggeranong Post Shop

  • Monday: 9 am–5 pm
  • Tuesday: 9 am–5 pm
  • Wednesday: 9 am–5 pm
  • Thursday: 9 am–5 pm
  • Friday: 9 am–5 pm
  • Saturday: Closed
  • Sunday: Closed

Australia Post - Tuggeranong Post Shop: A Comprehensive Guide

For individuals residing in the Greenway area of Canberra, Australia, the Australia Post – Tuggeranong Post Shop stands as a vital service provider, offering a comprehensive range of postal and related services. Located at South Point, shop 75/210 Anketell St, Greenway ACT 2900, this convenient post office caters to the needs of the local community. The phone number for direct contact is 131318, and visitors can find detailed information and services offered on the official website: auspost.com.au.

Specialties at this particular branch primarily revolve around traditional postal services. This includes the issuance of postage stamps, the packaging and mailing of letters and parcels, and the processing of bills and financial items. However, the Tuggeranong Post Shop also extends its offerings to encompass digital services, such as parcel tracking and online postage purchases. It’s a crucial hub for residents needing to send items domestically and internationally.

Other points of interest surrounding the location enhance its accessibility and convenience. A wheelchair-accessible car park is available, ensuring ease of access for individuals with mobility challenges. Furthermore, the post office boasts a wheelchair-accessible entrance, promoting inclusivity and equal access. Recognizing the diverse payment preferences of its customers, the Tuggeranong Post Shop accepts credit cards, debit cards, and NFC mobile payments, offering a flexible and modern payment experience.

Opinions regarding the Tuggeranong Post Shop are readily available through Google My Business, where it currently holds 35 reviews. The average opinion received is 3/5, indicating a mixed customer experience. While many patrons appreciate the convenience of the location and the friendly service, some reviews mention occasional delays or inconsistencies in service. It's advisable to check recent reviews closer to your visit for the most up-to-date feedback.

Detailed Information and Recommendations:

  • Location: South Point, shop 75/210 Anketell St, Greenway ACT 2900, Australia. The location is easily accessible, situated within a well-established commercial area.
  • Contact Information: Phone: 131318. This number provides direct access to staff for inquiries and assistance.
  • Website: auspost.com.au. The website offers comprehensive information on all Australia Post services, including postage rates, tracking, and online postage options.
  • Services Offered: The primary services include postage (letters, parcels), stamp purchases, bill payments, and parcel tracking.
  • Accessibility: The post office is fully wheelchair accessible, with a dedicated car park and entrance.
  • Payment Methods: Accepts credit cards, debit cards, and NFC mobile payments.
  • Operating Hours: (Confirm these directly on the website or by phone – hours can vary).

Key Features & Benefits:

Feature Description
Convenient Location Situated in Greenway, providing easy access for local residents.
Accessibility Wheelchair-accessible car park and entrance, promoting inclusivity.
Multiple Payment Options Accepts credit cards, debit cards, and NFC mobile payments, catering to diverse customer preferences.
Comprehensive Services Offers a wide range of postal and financial services, including stamp purchases and parcel tracking.
Digital Integration Provides online parcel tracking and access to postage services through the Australia Post website.

Customer Feedback Summary: The customer reviews reflect a generally positive experience, particularly regarding the convenience of the location and the helpfulness of the staff. However, some customers have noted occasional delays or service inconsistencies. It is recommended to contact the Australia Post – Tuggeranong Post Shop directly (via phone 131318) to confirm service availability and expected processing times, particularly for urgent shipments. Checking online reviews on Google My Business before visiting can also provide valuable insights into recent customer experiences. Utilizing the Australia Post website (auspost.com.au) allows for efficient planning and access to the most current postage rates and service information. The post office continues to play a vital role in the community, providing essential postal and financial services.

👍 Reviews of Australia Post - Tuggeranong Post Shop

Australia Post - Tuggeranong Post Shop - Greenway, Australian Capital Territory
Lady J.
5/5

Update on original review: this is for the awesome Nick Kyrgios lookalike Jaz who delivers our parcels. The friendliest guy. Always with a smile and always with soooo many parcels to deliver at our complex. What a legend 💪

I thought I’d reviewed this post office shop, but it seems I haven’t… so it’s a couple of months later, but the service I received from the very helpful, lovely, friendly staff was exceptional. The lovely gentleman saved me money with some suggestions because I was sending an odd-stapes gift and the options were few..
I’ve seen some poor reviews but my experience was delightful. .

Australia Post - Tuggeranong Post Shop - Greenway, Australian Capital Territory
Micheal B.
5/5

Sad to see bad reviews for such a nice people. Door was opened 5:55 and lady at front did everything possible to get my parcel early and therefore I could take my kids to Sydney. Thank you so much 😊. Looks like i posted on different “website it was meant for main greenway office but again im sure this people are nice too 😃

Australia Post - Tuggeranong Post Shop - Greenway, Australian Capital Territory
Riley P.
1/5

This was one of the worst customer experiences I have ever had. The staff member was rude, inpatient and unprofessional. You do not have to care about what I am doing but at the very least offer assistance, rather than backhanded comments and continual sighing. I am at a loss how this staff member has been allowed to continue there; I am certain majority of these other negative reviews are about them. If you need something from this Aus Post, get it from somewhere else.

Australia Post - Tuggeranong Post Shop - Greenway, Australian Capital Territory
Dakota N.
1/5

This review goes out to AusPost in general. Your bot is useless and unhelpful and even when you ask to be transferred to a human you are ignored. By a bot. My parcel has been "pending" for over 2 weeks and it was due to be delivered yesterday. I have received no help from anyone, no tracking, no further information, and no human to talk to. I just get stuck in loops with their stupid useless bot. And when I DO go in store they are unable to tell me anything at all. AusPost has been nothing but a let down for a good few years now. You can't keep blaming it on covid guys. Get it together.

Australia Post - Tuggeranong Post Shop - Greenway, Australian Capital Territory
Jade-Alise S.
5/5

Super lovely and patient staff, they were really informative with my passport information despite me getting incorrectly guided by a post office in Sydney. This place is also way more efficient than the Lanyon Shops Post Office so would recommend over that one!

Australia Post - Tuggeranong Post Shop - Greenway, Australian Capital Territory
Maheen N.
1/5

They are highly uncooperative !
One of the staff member was really rude and racist when I tried submitting passport application for my baby , she made objections on things that were baseless and was rude enough to say I won’t accept no matter what. The manager didn’t helped as well.
The same application was submitted at other branch and was accepted easily!
Tuggeranong staff is not cooperative , they made me come thrice and were not ready to help !

Australia Post - Tuggeranong Post Shop - Greenway, Australian Capital Territory
Liz F.
1/5

Terrible attitude from the member of staff when posting an international parcel. Why ask once i get to the counter have i completed the customs form normally you complete at the counter then we were sent of to complete the form once returned to the queue unfortunately we received the same member of staff then told you have to list everything in the parcel clothes is just not accepted by customs i replied with then i will need 5 customs to complete then. Just seemed like they didn't want to be there.

Australia Post - Tuggeranong Post Shop - Greenway, Australian Capital Territory
Ati T.
1/5

Not happy with this post office, registered my application for passport renewal on 25th March, today at passport office i realised they did not lodge it till 4th of April, my husband did his application at Manuka post office one day before me on 24th March, he got his passport on 14th April, I had to pay $225 at the passport office today as I need to travel n 29th April due to family tragedy overseas, they said I should not expect my passport to arrive earlier than mid May, they only want the payment, very frustrated 😠 why should be so much difference in the processing of applications if this is due to late lodgement at this branch?!!
Would never go back here and would never recommend them to any one.

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