Australia Post - Mayfield Post Shop - Mayfield, New South Wales

Australia Post - Mayfield Post Shop

Located within the bustling heart of Mayfield, Australia Post - Mayfield Post Shop, operating under the classification of a post office, stands as a cornerstone convenience for residents and visitors alike. Situated at Mayfield Shopping Centre, 125 Maitland Road, Mayfield NSW 2304, this facility offers essential postal and delivery services, managed by the national postal operator, Australia Post. It is a vital hub within the local community, providing access to fundamental services that many rely upon for their daily needs.

Key Characteristics and Offerings

The primary function of this post shop is its role as a Post office, offering a comprehensive range of services associated with the Australia Post network. Customers can expect to find standard offerings such as purchasing and posting parcels and letters, both locally and internationally. The facility handles various mail services, including standard post, express post, and registered post, catering to different urgency and security needs.

Its strategic location within the Mayfield Shopping Centre makes it easily accessible to shoppers and locals. Beyond core postal duties, it facilitates Delivery services, ensuring mail reaches its intended destinations efficiently. For patrons requiring specific payment methods, the shop supports Debit cards and modern NFC mobile payments, alongside traditional options like Credit cards, enhancing customer convenience during transactions.

Accessibility and Customer Experience

Recognizing the importance of inclusivity, this branch features a Wheelchair-accessible entrance, ensuring that individuals with mobility challenges can navigate the premises comfortably and independently. This commitment to accessibility reflects a dedication to serving the diverse needs of its community.

Customer feedback provides insight into the typical experience. As noted on platforms like Google My Business, this specific location has accumulated 71 reviews, offering a snapshot of user interactions and satisfaction levels. The Average opinion registered is 2.3 out of 5 stars. While this score suggests an average customer experience with some potential areas for improvement, it remains a functional service point for postal needs. It is advisable for potential customers seeking postal services to consider this feedback as part of their decision-making process.

Information and Recommendations for Customers

For individuals seeking postal services within the Mayfield area, this branch is readily identifiable and accessible. Its address, Mayfield Shopping Centre, 125 Maitland Rd, Mayfield NSW 2304, is clearly marked. Contact details are straightforward, with the official Australia Post helpline available at 131318, and the specific Mayfield Post Shop page accessible via the Website link provided: auspost.com.au. This website will offer further details regarding specific services, operating hours, and any special announcements relevant to the Mayfield Post Shop.

When visiting, customers should be prepared to utilize the accepted payment methods and be aware of the service offerings. While the average customer feedback suggests a serviceable but perhaps unremarkable experience, the primary recommendation is its suitability for basic postal transactions and package handling. It serves as a reliable, albeit standard, Post office facility within the Mayfield region.

Conclusion

Overall, the Mayfield Post Shop represents a standard, functional Post office outlet operated by the national carrier, Australia Post. Its location, service offerings, and accessibility features cater to the everyday needs of the community in Mayfield. While customer ratings are average, it remains an essential service point for handling mail and parcels efficiently for the residents and businesses in the surrounding area.

👍 Reviews of Australia Post - Mayfield Post Shop

AK

1/5

Was rejected for a deceased estate application. The reason was my address on my licence was not current. I told the staff member I had a passport. But that was rejected, because 'it had to be entered into the system'. So basically, the staff don't know how to perform tasks and make the customer be in the wrong.
Do not go here. This place should be shut down. Go to Waratah, my enquiry was done in 10 mins with my passport.

mike B.

1/5

Absolutely pathetic service from a lady who did not want to process a Passport application at 4pm. She was wrong in her reason for not processing application, and downright rude with no provocation from the customer. Disgusting way to treat a polite, courteous customer.

Ruth W.

1/5

Went to pick up a parcel for my son who is away Monday to Friday as a professional truck driver. He had sent me the notification that he received from AP . This wasn’t good enough. I had driven an hour to mayfield west post office from my home . The staff were extremely rude & unhelpful & couldn’t give a toss . I have never experienced such rudeness from the woman behind the counter & then her manager. They should b remindered that we the tax payers pay their wage . If they don’t like the job then the old girl should retire .

Mcx M.

1/5

4.44 pm and it's already closed. Open until 5 pm is clearly not happening in this post office. I saw another 4 customers being surprised about very early and weird closing schedule. What a customer service. Firstly, my delivery wasn't dropped off even I was at home all day and now you can't even pick it up since closing time is probably based on mood of God knows who...

Update: This place was apparently (according employees of another branch of AUS Post Office) closed for more than a week. They had no idea why either.

Mat B.

1/5

Gave my parcel to the wrong person (apparentlythey checked the ID), always rude and not listening, always slow, lost 2 parcels thay are " waiting pick up at post office". Just deliver the parcels to the house it's safer than the Mayfiled post office

Nightrai O. G.

1/5

The worker Sarah was very disrespectful to the elderly people and will not help in any way possible, she shrugged her shoulders when asked a question and just tell you to do it in a rude way.
This is the worst customer service I’ve ever seen, do not recommend going to her for help

Adam H.

1/5

I went in to see about my package. to the front counter and gave my package number The lady at the front counter was rude and demanded and rude about my package. She proceeded to roll her eyes and be considerably rude. I really don’t think she should be working in somewhere like retail because she apparently thinks she is a lot better than everyone else, however I was rude back to her as she was rude to me and the supervisor conveniently came out and had a confrontation with me at the front of the post office to tell me that I was rude after he was standing next to her being a very very rude lady And she said I needed to wait for my manager to be free when he was not serving anyone else. They are very lazy and not helpful at all and I hope Australia Post looks into them because at the end of the day there’s no system to help the average man or woman .

James T.

1/5

Apparently they close between 1-2 on a Thursday. No clue why, not advertised and I made the trip from work especially to pick up a package after being told to come at lunch today. Useless bunch