Air Travel Services - Sydney, New South Wales

Air Travel Services is a distinguished travel agency located at Address: suite 305/ level 3/32 York St, Sydney NSW 2000, Australia. Their Phone number is 280149609, and their website can be found at airtravelservices.com.au. Specializing in travel agency services, this experienced team is renowned for their outstanding commitment to providing exceptional customer service (h2).

Specialties

With a focus on personalized attention, Air Travel Services excels in crafting tailored itineraries for their clients. Zlata, a knowledgeable and responsive travel agent, leads the team in ensuring every client's needs are met with the utmost care and attention to detail. The agency's specialties include booking flights, accommodations, and providing expert travel advice, ensuring a hassle-free experience for clients.

Other Points of Interest

Accessibility is a top priority at Air Travel Services, as they offer a wheelchair-accessible entrance for all clients, making their services inclusive and accommodating for everyone.

Opinions and Reviews

This reputable travel agency has garnered praise from satisfied clients, with an impressive 4.5/5 average rating based on 11 reviews on Google My Business. One client praises Zlata's responsiveness and communication, highlighting her dedication to keeping clients informed and prepared throughout the planning process. Another client appreciates the agency's genuine care for their clients and the stress-free experience provided by the team. Overall, clients consistently recommend Air Travel Services for their exceptional service and expertise in travel planning (h2).

Final Recommendation

👍 Reviews of Air Travel Services

A S.

5/5

I have booked many flights through Air Travel Services over the years. Zlata has been my travel agent and has always been incredibly responsive and communicative throughout the whole planning process. She keeps me informed every step of the way, ensuring that I'm always prepared and confident in my plans. She is a true travel expert who genuinely cares about her clients. If you're looking for a travel agent / agency who will take care of you, look no further. I always recommend her and her team to anyone seeking a stress-free and easy travel experience.

Mark I.

5/5

My experience with Zlata was nothing short of exceptional! From the moment I reached out to inquire about their services, Zlata demonstrated outstanding professionalism and expertise going above and beyond. Their dedication is of a top notch service and I highly recommend Zlata/Air Travel Services to anyone seeking a hassle-free and extraordinary travel experience.

Natalia K.

5/5

Zlata was very professional and helpful. She answered all my questions along the way without any fuss. I definitely would recommend Zlata for any travel needs.

S M.

5/5

II was so lucky to get to know Maryam Norozi who was very professional, patient and caring for my travel needs . She kindly checked the system a few times to make my travel itinerary cost effective, safe and time efficient. I would recommend this agency to my fiends and colleagues. I am re regular traveler and Maryam demonstrated optimal professional behaviors in her costumer service due as a travel agent.

Dariush M.

5/5

Joe Craig has put a bad review about me, SAM MALEKI and my company AIR TRAVEL SERVICES PTY LTD on 10 November 2018. This is my response to his review. Joe Craig's wife bought two cheap non refundable tickets to travel to Bangkok four months in advance. Later, two months before their travel Joe Craig's wife called and said her husband is sick and cannot travel with her. My response was that the ticket is non-refundable, but Joe can travel later with the same airline to anywhere provided he pays the fare difference and penalty. His wife refused the offer and insisted a refund of $700.00 to her husband while the lost non-refundable portion of the ticket was only $520.00. Naturally , I declined their request , and the couple with very limited knowledge of air travel thought that I am cheating them. Joe made a complaint to NSW consumer's affairs. After three months back and forth to NCAT ( NSW Civil & Administrative Tribunal ) Joe Craig's fraudulent claim was dismissed with connotation of reprimanding him for his unjust claim.
The moral of this story is that , one must be careful ,that not all reviews are fair and honest , but some might have an agenda behind it

Ted L.

4/5

Firstly I was worried about how to manage everything in the country that I visited the first time. My trip to France with you was the most rewarding experience of my lifetime. My whole family enjoyed the trip excellently. It was a fabulous tour. Will definitely work with you next year for my trip to Italy.

Joe C.

1/5

HORRIBLE service from Mr Maleki. Will never be using this travel agency again and will tell all my friends and family to do so as well! He has told us lie after lie about receiving a refund OR credit for our tickets to Bankgkok and still attempting to scam us. DO NOT TRUST THIS TRAVEL AGENCY. WE WILL GET OUR MONEY BACK!

Marko M.

5/5

Professional and reliable. Zlata went above and beyond to make our honeymoon unforgettable. I highly recommend this agency.