AFENDS HQ Store - Byron Bay, New South Wales

AFENDS HQ Store

The AFENDS HQ Store, located at 1/7 Brigantine St, Byron Bay NSW 2481, Australia, is a one-of-a-kind retail experience that combines a clothing store, cafe, fashion designer, and more. This unique establishment has garnered a stellar reputation for its exceptional customer service, diverse product offerings, and welcoming atmosphere.

Specialties

• Clothing store
• Cafe
• Fashion designer
• Men's clothing store
• Skate shop
• Surf shop
• Women's clothing store

Other Points of Interest

• Delivery
• In-store pick-up
• In-store shopping
• Wheelchair-accessible car park
• Wheelchair-accessible entrance
• Men's clothing
• Women's clothing
• LGBTQ+ friendly
• Transgender safe space
• Quick visit
• Credit cards
• Debit cards
• NFC mobile payments

The AFENDS HQ Store has received an impressive 181 reviews on Google My Business, with an average rating of 4.9 out of 5. Customers praise the store's welcoming atmosphere, knowledgeable staff, and diverse product range. Many reviewers highlight the exceptional customer service, citing instances where staff went above and beyond to assist them in finding the perfect items. One satisfied customer shared their experience, stating, 'The Afends HQ store is absolutely incredible. We received absolutely amazing customer service from Georgia, who was insanely helpful. Her patience and kindness made this experience so enjoyable, and I ended up leaving with the cutest haul. I would highly recommend shopping in this store'

With its unique combination of a clothing store, cafe, and fashion designer, the AFENDS HQ Store offers a truly immersive shopping experience. The store's commitment to customer satisfaction, coupled with its diverse product offerings and welcoming atmosphere, has earned it a well-deserved reputation as one of Byron Bay's top retail destinations.

👍 Reviews of AFENDS HQ Store

Leela S.

5/5

The Afends HQ store is absolutely INCREDIBLE. We received absolutely amazing customer service from Georgia, who was insanely helpful. She was so patient when I tried on loads of different things, always offering to grab whatever size I needed. Her patience and kindness made this experience so enjoyable, and I ended up leaving with the cutest haul. I would highly recommend shopping in this store!

Monique L.

5/5

The beauty of Afends clothes is how they feel on your body and against your skin. The mix of hemp, tencel and organic cottons are an experience of the senses, so soft and breathable. I always feel like an absolute goddess wearing their pieces for both work and play. Epic company, what they are doing for the planet and our people is incredible! Love the brand and will continue to invest in a minimal wardrobe from them (their pieces last forever) and look good worn in 🙂

morgan M.

5/5

I've bought from Afends for years and cannot fault them. The quality of their stuff and branding is all so good, the t shirts so comfy and jeans last forever. Love the retro style they have going for them right now too.

Kavithas K.

1/5

Went here with a colleague to grab coffee 13/04/2023 10am. Absolute terrible service from the barista. Super pretentious behaviour when serving us. To sum it up treated us both as if we were inferior. I understand that Afends is a clothing brand and most likely has baristas who are aspiring models, regardless it does not justify treating anyone entering the store as sub par. I have worked in customer service previously and this level of service was honestly disgusting, strongly suggest the brand invests in hiring staff who actually excel in the area of customer service and not just based on physical attributes. As someone who has lived in this area for years 10/10 would not recommend. Go next door to santos where the service is top notch, clothing brand is legit tho

Leo B.

5/5

Since I met the brand Affends all my wardrobe has changed. Their quality is so impressive, great customer service, and also starting Hemp clothes, what is awesome. Keep doing a great job!

Jonyi H.

5/5

Bought my first pair of Luckies jeans and tank top from Afends and it is absolutely adorable! The fitting was great and really comfortable as well. The tank top was super cute, definitely would get more! 🙂

Elben C.

5/5

Own 2 pairs of their trunks, love both of them and are my go to during summer months because of how comfortable they are and their wicked vintage denim style. Don't worry, it's not real denim, it's trunk worthy denim looking material. Surfed in both pairs as well and they'll leave you styling for days.

New L. P.

5/5

I've bought clothes from Afends several times both online and in store. I couldn't be happier. Always great service in store and a quality product that's always delivered quickly. Keep it up legends!
Jeremy Sexton