John Batman Group - Lilydale, Victoria

John Batman Group: A Comprehensive Overview

For businesses seeking reliable and comprehensive hotel supply solutions, the John Batman Group stands as a prominent and respected entity within the Australian market. Located at Factory 12/64/86 Beresford Rd, Lilydale VIC 3140, Australia, this organization has cultivated a strong reputation as a manufacturer, wholesaler, and dedicated hotel supply store. Their commitment to quality and customer service has solidified their position as a go-to resource for hospitality professionals.

Company Background and Expertise

The John Batman Group boasts a significant history within the industry, evolving over time to meet the dynamic needs of the hotel sector. They specialize in a vast range of products crucial for efficient and successful hotel operations. From linens and towels to furniture and kitchen equipment, the company provides a one-stop-shop for many establishment requirements. Their expertise extends beyond simply supplying products; they understand the unique challenges faced by hotels and strive to offer tailored solutions.

Key Services and Specializations

The John Batman Group distinguishes itself through several key areas of operation:

• Manufacturing: They produce a considerable portion of their product range in-house, ensuring quality control and competitive pricing. This allows them to offer bespoke items and adapt to specific client needs.
• Wholesaling: Serving a broad customer base, they efficiently distribute a wide selection of products to hotels across Australia.
• Hotel Supply Store: Their retail outlet offers a convenient and accessible point of purchase for frequently required items.

Furthermore, the company is dedicated to providing exceptional support services, including delivery options and a focus on accessibility. They are committed to ensuring a seamless and positive experience for their clients.

Location and Contact Information

The company’s strategic location in Lilydale, Victoria, facilitates efficient distribution throughout the state and beyond. Clients can easily reach them via:

• Phone: 1800339493
• Website: johnbatman.com.au

Convenience and Payment Options

Recognizing the demands of the hospitality industry, the John Batman Group offers a range of convenient payment options to suit individual business needs. Customers can utilize credit cards, debit cards, and even NFC mobile payments for streamlined transactions. This flexibility contributes to a positive customer experience and simplifies the purchasing process.

Customer Feedback and Reputation

The John Batman Group has consistently garnered positive feedback from its clientele. Currently, they have 17 reviews on Google My Business, with an average opinion of 4.1/5. This reflects a strong commitment to customer satisfaction and a dedication to providing high-quality products and services. Positive reviews frequently highlight the company’s responsiveness, product selection, and competitive pricing. Potential clients are encouraged to review these testimonials to gain further insight into the company’s reputation.

Accessibility Features

The John Batman Group is committed to inclusivity and accessibility. They provide a wheelchair-accessible car park, ensuring that individuals with mobility challenges can easily access their facility. This demonstrates a thoughtful approach to customer service and a genuine desire to cater to the needs of all clients. The store itself is designed to be easily navigable, further enhancing the accessibility experience.

Summary

The John Batman Group is a well-established and reputable supplier of hotel supplies, offering a comprehensive range of products and services to the hospitality industry. Located in Lilydale, Victoria, the company’s dedication to quality, customer satisfaction, and accessibility makes it an excellent choice for hotels seeking a reliable and trustworthy partner. Their manufacturing, wholesaling, and retail operations, combined with convenient payment methods and positive customer reviews, contribute to their continued success.

👍 Reviews of John Batman Group

Rob S. (.

1/5

John Batman Group relies on predatory sales practices, not allowing any form of change or cessation of their services. I do not recommend this company to anyone seeking to advertise thier business.
JBG will sign you into a contract that cannot be cancelled.

They will not contact you for publication approvals, they will not allow for variations to art designs.

I cannot express how down handed and sneaky their business practices are

paul R.

5/5

Friendly and nothing is to much trouble approach from staff. Assisted us with design, print and supply of our Compendiums with excellent results. We also purchase other supplies and they have been fantastic for my Accommodation business. Could not recomend them more highly.

Exchange H. K.

1/5

John Batman Group's advertising sales team rely on dodgy clauses and predatory salespeople to lock small businesses into contracts, with fine print making cessation nearly impossible.

Be very wary of this company and do not agree to advertising with them!

william Z.

5/5

JBG have awesome Touchsceen and publications that greatly improve my business. I recommend everyone to check them out !

Rainbow B. A. D. P.

1/5

The worst thinnest towels I have ever seen. The photos showed nice fluffy towels and the reality is I have better cleaning rags than these towels. The bathmats are thin as well. I cannot use these towels in my accommodation and am so disgusted in the way these towels were marketed as Executive Collection . An honest way to market these towels would be to call them the rag bag collection.

Andrew C.

5/5

We have just purchased sheets for our caravan park cabins and the products are out standing quality from the start of on line ordering to delivery your company has been fantastic

Designs W.

5/5

I did try find a best touchscreen for fit my new pizza shop, I'm feel so lucky that I find one at John Batman Group !!! Love it

Dave C.

5/5

Fantastic staff with a real passion for customer service. Ask for Harry if you want top shelf service. What an outstanding business.