Down Under Cruise and Dive - Cairns City, Queensland

Address: Reef Fleet Terminal, 1 Spence St, Cairns City QLD 4870, Australia.
Phone: 740528300.
Website: downundercruiseanddive.com.au
Specialties: Tour operator, Boat tour agency, Diving center, SCUBA tour agency, Tourist attraction.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments, Discounts for kids, Family discount, Paid parking lot, Paid street parking.
Opinions: This company has 2027 reviews on Google My Business.
Average opinion: 4.8/5.

📌 Location of Down Under Cruise and Dive

Down Under Cruise and Dive Reef Fleet Terminal, 1 Spence St, Cairns City QLD 4870, Australia

⏰ Open Hours of Down Under Cruise and Dive

  • Monday: 8:30 am–5 pm
  • Tuesday: 8:30 am–5 pm
  • Wednesday: 8:30 am–5 pm
  • Thursday: 8:30 am–5 pm
  • Friday: 8:30 am–5 pm
  • Saturday: 8:30 am–5 pm
  • Sunday: 8:30 am–5 pm

Introduction to Down Under Cruise and Dive

For the adventurous traveler seeking an unforgettable experience in the heart of the Great Barrier Reef, Down Under Cruise and Dive stands as a premier provider of diving tours and boat cruises. Located in Cairns, Australia, this established company offers a comprehensive range of activities catering to both seasoned divers and those new to the underwater world. Down Under Cruise and Dive has cultivated a strong reputation for its commitment to safety, knowledgeable guides, and stunning reef encounters. They are a respected tour operator, boat tour agency, and a fully certified diving center, making them a one-stop shop for all marine adventures.

Location and Contact Information

Down Under Cruise and Dive is strategically situated at the Reef Fleet Terminal, 1 Spence St, Cairns City QLD 4870, Australia. This prime location provides easy access to the reef and facilitates seamless embarkation for their diverse range of tours. Interested individuals can easily reach them via telephone at 740528300. For detailed information and booking inquiries, visitors are encouraged to explore their website: downundercruiseanddive.com.au. The website offers a user-friendly platform to browse available tours, check pricing, and learn more about the company's offerings.

Specialties and Services Offered

Down Under Cruise and Dive specializes in a wide array of marine experiences, including:

  • Liveaboard Dive Cruises: Offering multi-day expeditions to some of the most remote and pristine dive sites on the reef.
  • Day Trips: Convenient and accessible day tours that provide spectacular reef viewing opportunities.
  • Snorkeling Adventures: Perfect for those who prefer to explore the reef from the surface.
  • Introductory Scuba Diving: A fantastic introduction to diving for beginners, with certified instructors providing all necessary equipment and guidance.
  • Certified Dive Courses: Down Under Cruise and Dive offers courses ranging from Open Water to Advanced levels, equipping divers with the skills and knowledge to explore the underwater world safely and confidently.
  • Reef Charters: Providing a comfortable and informative way to experience the beauty of the Great Barrier Reef.

Customer Reviews and Reputation

Down Under Cruise and Dive consistently receives positive feedback from its customers. Currently, the company boasts 2027 reviews on Google My Business, with an average opinion of 4.8/5. This impressive rating reflects the company’s dedication to customer satisfaction and the high quality of its tours. Numerous reviews highlight the professionalism of the staff, the cleanliness of the vessels, and the breathtaking beauty of the reef. Specifically, guests frequently commend the expertise of the dive guides and the attention to detail provided throughout the tours. The vast number of reviews demonstrates a strong and loyal customer base.

Amenities and Accessibility

Down Under Cruise and Dive is committed to providing a comfortable and accessible experience for all guests. The facility offers the following amenities:

  • Wheelchair-Accessible Car Park: Ensuring convenient parking for guests with mobility requirements.
  • Wheelchair-Accessible Entrance: Providing easy access to the terminal building.
  • Acceptance of Various Payment Methods: Down Under Cruise and Dive accepts credit cards, debit cards, and NFC mobile payments for added convenience.
  • Discounts for Kids and Families: Making marine adventures affordable for the entire family.
  • Family Discount: Offering a reduced rate for families traveling together.
  • Paid Parking Lot: Providing secure parking facilities.
  • Paid Street Parking: Additional parking options are available on nearby streets.

Why Choose Down Under Cruise and Dive

Down Under Cruise and Dive distinguishes itself through a combination of factors. Their experienced team of diving instructors, the quality of their equipment, and their commitment to sustainable tourism practices contribute to a superior experience. They prioritize the health of the Great Barrier Reef and adhere to strict environmental guidelines. Furthermore, the company’s dedication to safety is paramount, ensuring that all tours are conducted under the supervision of qualified professionals. The diverse range of tour options caters to all skill levels and interests, guaranteeing a memorable adventure for every traveler. Ultimately, Down Under Cruise and Dive is more than just a tour operator; it's a gateway to one of the world’s most extraordinary natural wonders.

👍 Reviews of Down Under Cruise and Dive

Down Under Cruise and Dive - Cairns City, Queensland
AquaticEscape
5/5

Can’t express how incredible, well organized and enthusiastic this entire crew were. To dive the Great Barrier Reef is what many around the world dream of, to enter a world far from our own and admire from a distance its stunning beauty. The ship was well organized in getting us situated and briefed on the days excursions. Safety was their utmost importance and was seen with every crew members activity. The food and beverages served were an amazing touch. And our dive master Bree! Thank you, thank you for your patience, joy and experience. My friends and I couldn’t have asked for a better dive master or dive!

Down Under Cruise and Dive - Cairns City, Queensland
Eva B.
5/5

I had the most incredible experience with Down Under Cruise and Dive! From start to finish, everything was perfectly organized and truly unforgettable. The entire team deserves a huge shout-out for their professionalism, passion, and dedication.

The staff made everyone feel welcome and safe, while keeping the atmosphere fun and full of positive energy. Their knowledge of the reef and their genuine love for what they do made the trip even more special. Whether it was diving, snorkeling, or just soaking up the stunning views, every moment was amazing.

A big thank you to the crew for doing such a fantastic job — you made this adventure one I’ll never forget. Highly recommend to anyone visiting Cairns and looking to explore the Great Barrier Reef in the best way possible!

Down Under Cruise and Dive - Cairns City, Queensland
Ema D.
5/5

We had an amazing day!
The team was absolutely fantastic – friendly, cheerful, and always helpful. The buffet was great, and we ate really well.
We were lucky enough to enjoy an incredible helicopter flight and went snorkeling at two different spots, both were absolutely stunning.

The only downside was that the boat driver was a bit too rough, making the ride bumpier than expected, especially considering the waves weren’t that big.
Aside from that, everything was perfect. The crew on board truly made the experience special with their positive energy and professionalism.

Highly recommended! 🌴🚁🐠

Down Under Cruise and Dive - Cairns City, Queensland
Carlota G.
5/5

Truly a 5* experience. My husband and I booked this tour to snorkel and dive and had a fantastic experience! From the minute we stepped onboard, the staff were helpful, friendly and professional. They delivered several safety briefings throughout the day and were on hand to help whenever necessary. We even had snorkelling guides in the water helping everyone adjust to the choppy waters and directing us to the best snorkelling spots. The diving team were just as good, as was everyone arranging the helicopter rides(which we were able to book last minute since there was still availability). We were also provided with an ample buffet style lunch and cheese and wine on the return trip home.

Down Under Cruise and Dive - Cairns City, Queensland
tushar S.
5/5

We booked our Great Barrier Reefs tour with Down Under Cruise and Dive, and today (18 April) had the best experience of life. Their staff is friendly and professional and fun too and everyone was passionate. I must mention Ben who helped us with snorkeling (took us a bit away from the boat from where you get a better snorkeling experience) to and helicopter ride. Eddie is hilarious. The on-boarding process was systemic. Plus they have all the things you need for example Sea-sickness tablets, water etc and need not carry anything. Food they serve isn't bad at all. Cruise ship is clean with three decks and is spacious. We also did helicopter ride which was awesome and the pilot gave us a close view of the reef and spotted few turtles too.

Overall experience was fantastic and highly recommend this tour with Down Under Cruise. I am definitely visiting Cairns again and do the same tour with Down Under.

Cheers!!

Down Under Cruise and Dive - Cairns City, Queensland
Joy P.
5/5

An amazing experience in the VIP lounge! Highly recommend this company as its staff is exemplary. The boat is clean, well kept and very comfortable. We cruised out and helicoptered back to Cairns, can’t say enough good things!

Down Under Cruise and Dive - Cairns City, Queensland
Mathilda F.
5/5

What an incredible experience! The entire team was absolutely wonderful—so friendly, welcoming, and professional. It was an amazing day out on the reef, filled with unforgettable sights and moments. Highly recommend to anyone looking for a truly memorable adventure!

Down Under Cruise and Dive - Cairns City, Queensland
Leonardo M.
5/5

Just Had the most amazing day out with this guys Eddie from the early morning to the very end kept us entertained the rest of the crew just lovely well mannered and very professional… I booked with my son a snorkel out the marine biologist but my son was a bit scared we cancelled the small tour within the tour and didn’t get charge for that … just amazing they really care and it shows
KEEP UP THE GREAT WORK GUYS !!
And most definitely
SEE YOU SOON
Leonardo & Lorenzo

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