Quality Hotel Dickson - Dickson, Australian Capital Territory

barbaraanne56

Used the hotel website to book a standard queen & single, for 2 of us @$179/night.|We were a bit early for check in but our room was ready. Staff in reception were very pleasant throughout our time here.|The motel is well located in the suburb of Dickson, well known for its very good choice of eateries.|Check in at the Tradies Club. There is parking out the front which can be used whilst checking in. Free underground parking. Lifts are provided to all levels.|We were allocated room 236. The room opens out onto a covered atrium area. There is a sliding door, with security gauze to provide fresh air as well as the main access door yo the room. Alt there is air con, which was not used.|Theres a coutesy tray with coffee, teas, bisccuits. Kettle & microwave & toaster, & bar fridge too. Wifi was free & fast & was very reliable throughout our stay.|Upright table & chairs, a queen size bed & a single. All very comfortable with plenty of room.||The ensuite was a good size with a walk in shower & wall kounted toilettries provided.|It was very quiet & we slept well.||We enjoyed our stay here, thought it very good value & very comfortable. We would stay here again.

Dan F.

Bathroom was a bit sloppy but the bed and everything else was very comfortable. A 10 minute walk to the light rail and less than that for any local establishment, this is a prime location. I'd say the price is a bit steep but it's not egregious.

Kate J.

I had a good stay at this hotel in Canberra! The location is perfect – so close and convenient to shops and restaurants, making it easy to explore and enjoy the city. The proximity to everything I needed saved so much time and made my work trip stress-free.
The hotel itself was clean, comfortable, and well-maintained, with friendly staff who made me feel welcome. It was the ideal base for my visit, and I’ll definitely stay here again the next time I’m in Canberra.

RayW791

The hotel needs to teach their staff how to make a bed properly. After half an hour in the bed, my toes were scraping the raw mattress. See photo. I had to get up in the middle of the night to pull off the sheets and blanket, and redo the bed. Looks like the underlay is for a smaller bed as well. I got a poor night's sleep and didn't need it.

Beverley B.

Good, clean, basic accommodation in a great location that’s within walking distance to restaurants, Coles/Woolies etc.

The hotel had secure parking and was next door to the Tradies which had nice meals at a fair price (especially with the discount you received if you joined the club - which was free if you stayed at the motel). Room service breakfast was also available.

Lara B.

Clean & Basic. No frills whatsoever.
Lacked: no pen & paper, no WiFi info. No power points near the desk, only 1 power point between 2 Queen beds. No USB points or wall chargers for any devices.

Aircon kept turning off during the night (no info). Nowhere to hang a long dress off the floor. Rooms are much older and darker than pictured. They feel tired. That didn’t bother me too much, but my friend was quite disappointed by her room, saying it wasn’t worth the price. Conversations of those down the hallway and outside can easily be heard, luckily it’s mid-week and parliament isn’t sitting.

Car parking is very tight, they explained to drive all the way around to the double lifts by reception as other lift doesn’t work. (1 out of 2 receptionists could communicate.) Room on ground floor (Level 1) was most convenient as I could easily duck out the side door to a few external parking spots. Parking appears almost full and it’s a quiet week.

The cleaning crew simply hand-washed my dirty bowls and cups in the bathroom sink when I asked for clean ones. I don’t even know that they had fresh gloves for the entire job. One cleaner stayed in the bathroom washing up and then cleaning the bathroom whilst the other got fresh supplies and used a tea towel to dry up. I imagined in a post-COVID world we had learnt to properly sanitise and disinfect, but it’s clearly too much hassle to take them away to a dishwasher. The bathroom glassware was not exchanged. It’s upsetting as my son has a snotty cold so I wanted clean things. Thankfully they didn’t put them back in the cupboard at least.

Good things: there is enough space to open out suitcases. There is a small microwave and toaster, along with some plates and bowls so you can easily have some simple meals in the room. There was plenty of pillows provided, both soft and medium. The beds and bedside tables were reasonably comfortable, clean and practical.

The location is convenient. There’s a Maccas, Coles, Woollies, Bakers Delight, and various Asian eateries within a few short blocks walk. We also found a nice hairdresser and a nail salon within a few blocks too.

Vijay R.

I recently stayed at this hotel and while the room was satisfactory and the location convenient for city access, the service left much to be desired. The service desk staff were neither helpful nor friendly. They agreed to send the invoice for the room services via email during checkout, but despite multiple follow-up calls, they failed to provide the room service invoice, citing a system failure. This caused significant inconvenience as I was unable to get my expenses reimbursed. On a positive note, the hotel had a convenient restaurant and bar within the premises. However, I would not recommend this hotel for business travelers who need reliable billing and invoicing services.

Jonbwlmonte

From our arrival to our departure we found the staff, location, amenities and room to be exceptional.|There is also two FREE EV charge parks for guests. |FREE underground secure car parking.|A FREE annual membership of the local tradesman club with bistro and cafe which is situated nextdoor. |This centrally located property is surround by dozens of restaurants, eateries and cafes. |We stayed for one week and would without hesitation recommend this location. |Our compliments to the staff and a special mention to Staff member Anish for his exceptional assistance and professionalism.