Townsville Visitor Information Centre - City - Townsville City, Queensland

Townsville Visitor Information Centre – City: A Comprehensive Guide

The Townsville Visitor Information Centre, centrally located in Bulletin Square, stands as a vital resource for anyone planning a visit to Townsville and North Queensland. It’s more than just a desk dispensing brochures; it’s a hub of local knowledge and a gateway to experiencing the region’s diverse attractions. Situated at Address: Bulletin Square, 340 Flinders St, Townsville City QLD 4810, Australia, the centre is easily accessible and plays a significant role in enhancing the visitor experience.

Contact Information and Website

For immediate assistance, visitors can contact the centre directly via Phone: 747213660. Alternatively, a wealth of information is available online through their official website: Website: townsvillenorthqueensland.com.au. This website offers detailed itineraries, event schedules, accommodation options, and practical travel advice.

Specialties and Services

The Townsville Visitor Information Centre specializes in providing Tourist information center services, catering to a broad range of visitor needs. They are adept at assisting with trip planning, offering recommendations for local activities, and answering queries regarding transportation and accommodation. The centre also facilitates Online appointments, allowing visitors to schedule a consultation in advance and receive personalized advice. Furthermore, the centre is committed to accessibility, offering a Wheelchair-accessible car park, a Wheelchair-accessible entrance, and a Wheelchair-accessible toilet, ensuring that all visitors can comfortably explore the area.

Points of Interest and Amenities

Beyond basic information, the centre maintains a collection of resources relevant to various interests. They provide information on local events, festivals, and exhibitions. The centre also stocks maps and guides highlighting key attractions such as Magnetic Island, Castle Hill, and the Museum of Tropical Queensland. For families traveling with children, the centre confirms that it's Good for kids, offering resources and suggestions for family-friendly activities. While initial feedback suggested limited information regarding specific events like the V8 Supercars race or event buses, staff consistently demonstrated a willingness to assist with inquiries and provide alternative solutions. The centre’s strategic location within Bulletin Square itself offers immediate access to a variety of dining and entertainment options.

Visitor Feedback and Reputation

The Townsville Visitor Information Centre consistently receives positive feedback from visitors. Currently, it boasts 79 reviews on Google My Business, reflecting a strong reputation for helpfulness and service. The Average opinion: 4.2/5 indicates a high level of satisfaction amongst those who have utilized its services. Visitors frequently commend the staff’s willingness to assist with general inquiries and their ability to provide valuable recommendations. The centre’s commitment to accessibility is also frequently highlighted as a positive aspect of the visitor experience. The team actively strives to provide accurate and up-to-date information, ensuring visitors have the tools they need to make the most of their time in Townsville and North Queensland.

Key Features and Recommendations

• Comprehensive Information: The centre offers a wide range of information on local attractions, activities, and events.
• Personalized Assistance: Staff are readily available to provide tailored recommendations based on individual interests and needs.
• Accessibility: The centre is fully accessible to visitors with disabilities, ensuring an inclusive experience.
• Convenient Location: Situated in the heart of Townsville, it’s easily accessible and close to many key attractions.
• Resourceful Staff: The team demonstrates a strong commitment to providing accurate and helpful information.

In conclusion, the Townsville Visitor Information Centre is an invaluable resource for anyone planning a trip to this vibrant region. Its dedicated staff, comprehensive information, and commitment to accessibility make it a standout destination for visitor support. Whether you are seeking adventure, cultural experiences, or simply a friendly face to guide you, the centre is a worthwhile stop on your itinerary. It’s a place where you can gain the insights needed to truly appreciate all that Townsville and North Queensland have to offer.

👍 Reviews of Townsville Visitor Information Centre - City

France ..

4/5

Passed by the Townsville visitor and information centre to get a street art trail walk map. As I was there I got some good recommendations for the weekend I was spending in Townsville. The art map itself wasn't all to bed in terms of extra info. However, exact positioning of street art could have been more specific.

Mandy-lou C.

5/5

Very helpful with our general area enquiries. Were able to answer our disabled parking questions. Not a lot of info available about the V8 or the event buses but they tried their best.

Ravindra C.

5/5

We went in to get some information about major attractions around Townsville and found Angie so helpful in giving us all the useful information about travelling around the area. We had a great trip.

Harry D.

4/5

Great service and very friendly service

Jean G.

1/5

Went there last year. Thought although helpful, that it was in a stupid place. How are people with vans meant to get there? Most towns have them on the outskirts, with parking for Any type of vehicle. We'd like to get more info and maps but it's too difficult!
Do they want us here, or not?

Philip L.

5/5

Lovely and helpful service. Very knowledgeable about the area and guided us on what to do. The ladies were great.

Alayn C.

4/5

Helpful and friendly staff ... but Townsville refuse to supply cycle trail information because 'its on their website'. The office is the most inaccessible and hidden information centre yet... off Flinders Street in a pedestrianised area ONLY accessible on foot (there is a ramp). No dedicated parking ... I had to drive around busy unfamiliar streets to score a park then fight with the pay booth to get the promised free 15 mins then find the office to ask my questions.

david M.

5/5

Very helpful . Smiling all the way.