Emerald Travel - Port Melbourne, VIC

Okay, here's a detailed overview of Emerald Travel, presented in a formal and helpful manner, incorporating the provided information and aiming for approximately 400 words:

Introduction to Emerald Travel

For discerning travelers seeking a reliable and personalized travel experience, Emerald Travel presents itself as a distinguished travel agency. Established with a commitment to simplifying the complexities of travel planning, Emerald Travel offers a comprehensive suite of services designed to cater to both leisure and business travelers. They prioritize building strong relationships with their clients, understanding their individual needs and aspirations to craft bespoke itineraries that exceed expectations. The company’s dedication to customer satisfaction is consistently reflected in their operational approach and the positive feedback received.

Location and Contact Information

Emerald Travel is strategically located at Unit 18/120 Princes St, Port Melbourne VIC 3207, Australia. Clients can reach them directly via telephone at 396902123. For those seeking to initiate contact or explore their offerings, a visit to their website is highly recommended: emeraldtravel.com.au. It’s important to note that their contact information provided is a mailing address only, suggesting a focus on efficient correspondence and streamlined service delivery.

Services and Specializations

Emerald Travel’s core expertise lies in providing a full spectrum of travel agency services. This encompasses everything from initial consultation and itinerary design to flight and accommodation booking, visa assistance, and comprehensive travel insurance arrangements. They demonstrate an ability to handle complex travel arrangements with ease, ensuring a seamless and stress-free experience for their clients. Furthermore, they offer online appointments, allowing clients to schedule consultations at their convenience, and provide valuable on-site services to assist with any specific requirements.

Client Feedback and Reputation

Emerald Travel has garnered considerable positive attention within the travel community. Currently, the company boasts 20 reviews on Google My Business, reflecting a strong and consistent level of client satisfaction. The average opinion is 4.8/5, highlighting a remarkable level of trust and confidence placed in their services. The accounts suggest a client-centric approach, characterized by responsiveness, helpfulness, and a willingness to go the extra mile – as evidenced by instances where staff proactively addressed unforeseen challenges, such as passport emergencies. It seems a key strength resides in the personalized attention provided, particularly when dealing with significant travel commitments.

Recommended Actions for Prospective Clients

Individuals planning their next adventure are encouraged to explore the emeraldtravel.com.au website for a broader understanding of their services and destinations. Considering the positive feedback regarding their responsiveness and proactive support, scheduling an online appointment would be a prudent step. Contacting them directly via phone at 396902123 will enable potential clients to discuss their travel aspirations and receive tailored recommendations.

👍 Reviews of Emerald Travel

Rebecca S.

5/5

Cathy McHenry was the best in helping to organise my big overseas trip. Nothing was too much trouble from start to finish and she went above and beyond to assist when my partner lost his passport. Would highly recommend. Thank you 🙏 Cathy 🤩

Show M. M.

5/5

We recently travelled to Ireland after booking flights through Emerald Travel. We were extremely happy with them. They were friendly and responsive and very helpful. Everything went perfectly smoothly. We're now using them for another trip, and again we couldn't be happier. I would highly recommend them!

Sharon B.

5/5

I recently had to relocate back to Ireland and was recommended on to Chris and the team at Emerald Travel. Brilliant service, good price and they followed up every step of the way to ensure our travels went according to plan. Very impressed

Ronan K.

5/5

I recently had emerald sort flights for us to lreland. Everything was looked after very well, we also didn't kno much about flying with a baby so they organised everything for us. Great stress free service was provided. Thanks to Gaby and all the team at emerald

Lynda M.

5/5

So much easier to book for your little family with Emerald Travel souring you the quickest fastest route options. Also great to get their travel knowledge & experience at this difficult time of travelling.. highly recommend

J W.

1/5

They are hopeless.
Stay away from them.
They take your money and don’t proceed with the bookings. And then after pushing them several times they get things wrong.
Had friends use them, and their Christmas travels to Ireland was a disaster due to this travel company. Would have been far better to do it themselves on internet.

Ger

5/5

Friendly, understanding and knowledgeable, provided great assistance in booking emergency flights to Eire at short notice.

Margaret R.

5/5

5 star service always