Luminare - South Melbourne, Victoria

Elia J.

⭐☆☆☆☆

As professional photographers, we've had the opportunity to work at numerous venues, but our experience at Luminare was beyond disappointing. Despite being hired to capture the special moments of a wedding reception, we were treated with a shocking level of disrespect.

From the moment we arrived, it was clear that hospitality was not a priority for the staff at Luminare. While guests enjoyed tables laden with a variety of delicious foods, our table was entirely neglected. Not even a single piece of bread was provided for us. It's baffling that a venue, which prides itself on hosting elegant events, could overlook the basic courtesy of providing a meal for its working vendors.

Our table stood in stark contrast to those around us—empty and barren while others overflowed with appetizers, main courses, and desserts. This glaring disparity wasn't just embarrassing, but also disrespectful to professionals who were working hard to ensure the event was beautifully documented.

To add insult to injury, our attempts to address the issue with the staff were met with indifference. It's unacceptable to ignore the needs of those who contribute significantly to the success of the event.

If you're considering Luminare for your special occasion, think twice about how they treat their vendors. A venue that cannot extend basic hospitality reflects poorly on the overall experience. We hope future clients and their vendors receive the respect and consideration we were denied.

Such treatment not only diminishes the reputation of the venue but also leaves a lasting negative impression on all involved. We sincerely hope Luminare addresses these issues to prevent others from experiencing the same disregard.

CALLA E.

We adore capturing weddings at Luminare, it is one of our favourite venues aswell has having the most wonderful staff who are so helpful. Also to mention the iconic rooftop setting is a must for photos!

Liana P.

We had a phenomenal experience with Luminare as our wedding venue.
Emily, our event manager was exceptionally attentive & the care and professionalism she exuded was second to none. She had our back and made our experience seamless. Every question asked, she would have a response within seconds. Every phone call was answered right away. All the stress of planning a wedding was taken away and we were able to sit back & enjoy the process. We were well looked after in every way - I can't thank her enough!
Every single thing was perfect on the night - the staff were incredible & all my wishes came true..
I would 100% recommend The Big Group to all brides & grooms looking for a perfect wedding venue - we are thrilled. X

AdOYOO

Rented for the weekend and was very impressed with the room quality and bed comfort. Will go there again for any events near by.

Kaiwin Y.

Beautiful sunset views 🙂 Luminare is definitely One of my favourite venues in all of Melbourne. I really love the views (and I think everyone else does too). I wish I could shoot wedding videos here more often.
The couples usually have their wedding ceremony on one side of the venue (which is kind of overlooking the beach), and then celebrate their reception on the other side of the building (which overlooks the city – which is my favourite side).

Teana K.

I went to a wedding here, staff, service, the outsourced suppliers and food we're outstanding. The venue had amazing rooftop views.

Luminare sits amidst the cosmopolitan skyline. Luminare’s high style and expansive modern rooftop deck offer Melbournian guests an exclusive intimate experience, while only a heartbeat from the city centre. There is onsite parking, you'll need a venue supplied parking voucher to qualify for the discount.

Alexia

Stunning night time view, wonderful food/drinks and well presented venue and staff!

Star D. H.

We catered a corporate party for their DJ need last 17th June. It was fantastic! Emily was very responsive during the planning stage and answered all are questions. The place was amazing too. Great food and great view of the city.