Botanic Ridge Travel - Botanic Ridge, Victoria

Phillip B.

Fiona is amazing and if we could give 10 stars we would. She kept on top of a 3 week Asia cruise that was postponed 3 times because of COVID. Each time flights and hotels had to be rebooked and Fiona ensured we didn't lose any money. With compassion she worked with us each time to have an extended stay after the cruise. We finally last month were able to enjoy our cruise to Japan via Hong Kong and Tiawan. We had wonderful entertainment on the ship including a ceremony for crossing the Equator. With Fiona's expertise and guidance, we were able to tailor ship tours to our interests, and then when we arrived in Japan a further 10 nights in Osaka and Tokyo. She also made us realise that you're never too old to enjoy Universal Studios and Disneyland. To finish off she suggested a 4 night stopover in Singapore. Fiona not only provided a booklet with an easy to follow itinerary, but also provided an app with full trip details, all required documents, and easy contact back to her to sort any problems should any arise. We cannot highly recommend Fiona for her expertise, compassion and care when booking a trip of a lifetime.

Julia D.

Fiona is an extremely experienced Travel Agent and I wouldn't hesitate to recommend her. So much so, that within a week of returning from our last trip- we had organised a meeting to plan our next family adventure through her. She is knowledgeable and patient when trying to work out what would be best for the next travel plans.

Elaine H.

Amazing Agent. Wouldn’t use any other. Fiona goes beyond excellence in her care for our travels. With our family travel, each family leaving from three separate locations to meet up at our holiday destination together and at roughly the same time, can’t be an easy job. Yet Fiona manages it brilliantly. This latest holiday to the Whitsundays was our second booked with Fiona and it was just as smooth as our first booking taken to Fiji last year and organised by Fiona. I have travelled to every continent and the sub continent and have dealt with many travel agents. Fiona comes out on top every time. Looking forward to booking our next travel through Fiona knowing that it will be a smooth experience.

Rebbeca W.

Fiona has exceptional knowledge and professionalism, she has helped our young family with many holidays, recently booking us the most memorable trip to Tasmania, with knowledge on all the best places to go, stay and explore. Never any request that Fiona doesn’t handle with ease!

Sarah H.

I don’t know where to even begin with how amazing Fiona was with planning our family holiday! We spent 2 months in Europe and all I can say if it wasn’t for Fiona I would have had a meltdown haha! The amount of work putting a trip like this together with all the logistics, hotels, trains and planes was mind boggling. She did it all and it was a trip of a lifetime! She made herself available at any time of day if I had a question or I had missed a train she was right there on the app telling me what to do within minutes. You will struggle to find anyone as efficient as Fiona was and I will be using her for all our trips in the future! 10 out of 10!

Michael J. G.

Fiona organised our entire five-week European holiday from Fights, transfers, tours, accommodation and travel insurance. Fiona's knowledge, research and experience in the travel industry helped us with recommendations on all aspects of our trip. By the way our trip turned out to be the holiday of a lifetime, thanks Fiona.

Vicki S.

Thankyou Fiona for making our Family holiday to Malta and Italy a reality......A long time from initial plans . We really appreciate your hard work, attention to detail and support all the way through the process.
Your expertise and commitment is truly appreciated.

Not our first holiday with Fiona- a true professional and that is why we will come back again

Robyn L.

We have only positive things to say about Botanic Ridge Travel. After looking at many tours provided by the larger companies, we chose to engage Botanic Ridge Travel to book a holiday that catered for the things we wanted to see and the places we wanted to travel to. Fiona did a great job tailoring our trip to Canada and Alaska. Fiona's attention to detail was excellent. We would not hesitate to recommend Botanic Ridge Travel and will definitely be booking with them again.