Momo J.

I can't even begin to explain how terrible my experience was with this real estate agency. They are absolutely dishonest, unprofessional, and completely disrespectful. From the very start, they were pushy and gave me the impression that they were just out to make a quick buck at my expense.

First of all, the inspections they conducted were a joke. They sent over an "inspector" who barely glanced at the property and then wrote up a list of completely fabricated damages. When I questioned it, they were rude and dismissive, acting like I was wasting their time. But the worst part? They then sent me fake invoices from made-up companies, demanding I pay for repairs that were never even needed.

It became clear that their whole process was just a scam to embezzle my bond money. Every item on the so-called invoice was from a business I couldn’t verify – and, surprise, none of these businesses even existed when I tried to track them down. It's honestly infuriating how blatantly they tried to manipulate me into paying for things that were either non-existent or already in perfect condition.

The entire agency is shady, disrespectful, and completely disorganized. I wouldn’t trust them with a dime of your money. They are nothing but thieves with a polished exterior. Do yourself a favor and avoid them at all costs – you’ll be doing yourself a huge favor.

Xwash P.

We had a terrible experience with this agency. For 6 months, they consistently overcharged us for property management fees, despite the agreement we had in place. When we finally noticed the discrepancy and raised the issue, they completely ignored our calls and emails.

Instead of addressing the overcharges, they became rude and defensive, even threatening to take us to the tribunal if we pursued the matter further. It was clear they were trying to avoid accountability and hold onto money they weren’t entitled to.

This company has no respect for its clients and clearly thinks it can get away with dishonest practices. Stay away unless you want to be overcharged and treated terribly when you try to get your money back!

Maria P.

This agent is the classic definition of over promising and under delivering.
The estimate given for what he believed the property could achieve was well up there.
I had tenants in the property vacating due to not wanting to have open homes so frequently. Perhaps private inspections for the keen potential buyer would have been a better option. Loss of income, months and months passing, rarely any updates on any interest from buyers. Then, to contact me and tell me that he believes the price is too high. No doubt it is! It took you a while to figure that one out. After back and forth communication, i suggested we advertise the property as 'Expression of interest' rather than a price. The agent agreed, but didn't do it for some time until another discussion was had to follow up.
The state of the house was not one I would have wanted a potential buyer to view it in.
The agent would not use photos I had of the property to advertise. Instead, he arranged with the photographer to take photos. These were not acceptable by any means and did not showcase the home in a favorable way. I still, had to pay for it.
So, over promising, failing to act, allowing the house to be seen in a undesirable way, not communicating well, me feeling like i was the one chasing him up to do his job, are some of the things I experienced with this real estate agent.
Do yourself a favor and look around. I had to pay for this mistake and can only blame myself.

Karen M.

Efficient, professional and always on the ball, Aristotle Stavros not only offered a confident approach to selling this property, he always was as good as his word and followed up on everything he said he would do. Aristotle’s genuine and always professional approach is why I would recommend this agency. .

Likewise, Terri Regent persevered with professionalism, patience and sincerity in spite of some complications involved in the sale of this property. It was an absolute pleasure working with Terri, who kept us up to date through every step of the process and always responded quickly to any enquires we needed clarifying.

Bert S.

Kylie was easy to talk to and listen to what we had to say. Her service and advise was outstanding from start to finish.
She was contactable seven days a week, even late on Sunday evening and if she was busy when we rang she would get back to us when she was free.
She explained everything with such professionalism. She always put us at ease and her knowledge was much appreciated through which was a stressful time for us.

CAB

To go elsewhere is a waste of time and money. Drew and Melissa are the powerhouse couple and you are getting the cream of the crop using their services on the South Coast. Experience and results driven is the key along with dealing with them gave us a life long happy memory of our experience selling a property by them. Everything was so easy and they delivered a fast result that greatly pleased all parties involved.
They were patient with our situation being a combination of interstate and elderly and our stress dissolved once we listed with them and let them do their magic. The bay is lucky to have Ray White and especially lucky to have Drew and Melissa.

Ani G.

Exceptional Service and Professionalism at Ray White Batemans Bay!

I recently had the pleasure of working with Ray White Batemans Bay for my rental and I cannot commend them enough for their outstanding service.

Catherine Wells was my property manager at the beginning and I have only good things to say about her. Amy Rudd then took over as my property manager and she stood out for her exceptional professionalism, unmatched politeness, and understanding nature throughout my rental period and even after. Her dedication to ensuring a smooth and pleasant experience sets a remarkable standard for real estate professionals. Amy has a bright future ahead, no doubt!

The team at Ray White Batemans Bay is top-notch and based on my experience I highly recommend their services for anyone looking for a seamless and efficient real estate experience. Thank you, Amy, and the entire Ray White Batemans Bay team!

Loy B.

I am thrilled to write this review for Ray White Batemans Bay and our outstanding property manager, Kira Atkinson. Since taking over the management of our property, both Ray White Batemans Bay and Kira Atkinson have consistently demonstrated exceptional customer service and meticulous care for our property.

From the very start, Kira has shown a high level of professionalism and dedication to ensuring a top-notch living experience for all our tenants. Their team is incredibly responsive and always willing to go the extra mile to address any concerns or needs. It is evident that customer satisfaction is at the forefront of their operations.

A special commendation goes to Kira Atkinson, who truly exemplifies excellence in property management. She is always proactive in maintaining the property, ensuring that every aspect, from routine maintenance to unexpected repairs, is handled swiftly and efficiently. Her attention to detail and commitment to maintaining the property in pristine condition is truly commendable.

The level of customer service provided by Kira and the team at Ray White Batemans Bay is second to none. They are always available to answer questions, provide assistance, and ensure that every tenant, as well as the landlord, feels valued and heard. This exceptional service has fostered a strong sense of trust amongst all those concerned.

Furthermore, the property itself is consistently well-maintained, thanks to the diligent efforts of Kira and the management team. Outdoor and living areas are kept immaculate, and any improvements or upgrades are carried out seamlessly, greatly enhancing our investment experience.

What sets Ray White Batemans Bay and Kira Atkinson apart is their ability to balance professionalism with a personal touch. They take the time to get to know each tenant and landlord personally, ensuring that everyone feels welcomed and comfortable in their homes and investment, respectively. This personalized approach creates a warm and inviting environment that truly sets them apart from other property management companies.

In summary, I wholeheartedly recommend Ray White Batemans Bay and Kira Atkinson for their outstanding customer service and exceptional care for our property. Their dedication, professionalism, and personal touch have significantly enhanced our investment experience, and I am grateful for their unwavering commitment to excellence. Thank you, Ray White Batemans Bay and Kira Atkinson, for your exemplary service!