Flight Centre Townsville Castletown - Pimlico, Queensland

Address: 60/35 Kings Rd, Pimlico QLD 4812, Australia.
Phone: 1300677384.
Website: flightcentre.com.au.
Specialties: Travel agency.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 83 reviews on Google My Business.
Average opinion: 4.1/5.

Location of Flight Centre Townsville Castletown

1300677384

Flight Centre Townsville Castletown is a well-known and helpful travel agency located in Townsville, Australia. The agency is situated in a convenient location at Address: 60/35 Kings Rd, Pimlico QLD 481

Reviews of Flight Centre Townsville Castletown

Dani Faulkner

5/5

TEE, was great helped us book our first ever cruise. All went smoothly. Can't wait to go next year. Planning any trips see TEE at flight centre.

Gabbi Louise

1/5

Honestly if I could rate it lower I would.. phone experience was great, the lady taking care of my enquiry was great, however when I actually got to my booking, I was told the person was home sick which is fine, but when the rest of the team didn't even bother to inform me of this and I was left sitting for quite some time, that's when you get ticked off. Either call the client and let them know this is happening and there will be delays, or ring them to rebook, don't let them sit and wait until they leave. Won't be getting my business at the end of the day now, will be booking through another provider. Seems to be a regular habit of Flight Centre. Edit - since FC want to advise people to book appointments. I did book an appointment in fact I booked it on Wednesday14th at 10.15am for Saturday 17th at 9.30am, your poor handling is not my issue.

Rebecca Kadvany

4/5

Cassie was really informative and knowledable about travel. She answered all my questions and made me feel comfortable. Responded in a timely manner by email.

gary smedley

1/5

Was left standing (in plain sight) for 45 minutes before even being acknowledged. Finally staff member (one of four) says we can see you at 1pm (was 11.10am) well you could have mentioned that sometime in the last 45 mins. Theyre not worthy of a single star, the reality of the experience couldn't be further from their slick advertisements of smiling friendly staff just waiting to help you.. awful!!!

Olav Dahl

5/5

Flight Centre in Castletown worked fantastically with our booking and date changes. They were professional and friendly and assisted us with utmost ease. It was a quick trip in to help assist with our travel needs.

Viv Maltby

5/5

Great service from Cassie and Trina. Will definitely use Flight Centre again.

Tanya Newcombe

5/5

Teresa and her team have been absolutely amazing to work with for booking our holidays, over the past 8 years
2 years ago, my husband and my self started planning and paying off our second half world cruise. Fully paid off 2 weeks before pandemic was call. With Teresa’s reassurance,(and the great refund policy from Flight Centre) we were happy knowing that all cost associated with this trip would be refunded to the cent. Teresa kept us updated through the whole process,with email and personal calls.
Next holiday might only be a Murry River cruise, but will be definitely be booking through Teresa and her team

Sam Douglass

5/5

Just booked a trip to Brisbane including accommodation and Abbey was super friendly and helpful! She took all of the stress out of the process and took care of everything! Would give 6 stars if that were possible! I will definitely be booking through her again!

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