888 Travel - Richmond, Victoria

Overview of 888 Travel

888 Travel, located at Address: 80 Elizabeth St, Richmond VIC 3121, Australia, is a well-regarded travel agency that offers a comprehensive range of services including air ticket bookings, visa assistance, and tour arrangements. With a contact number 488867888, potential customers can easily reach out for assistance. The agency's website, although not directly provided, can be inferred to be of good quality given the positive feedback they receive.

Key Features and Services

Travel Agency: 888 Travel stands out as a full-service travel agency, handling everything from simple vacations to complex international travel plans.
Airline Ticket Agency: Their expertise extends to booking airline tickets, ensuring travelers get the best deals.
Embassy and Passport Agent: They assist with visa applications and passport issues, a crucial service for international travelers.
Tour Agency: Offering tailored tour packages, 888 Travel helps create memorable travel experiences.

Notably, the agency prides itself on providing onsite services and requires appointments for certain services, indicating a commitment to personalized customer service.

Customer Experience and Ratings

Customer reviews are predominantly positive, with an average opinion of 4.1/5 on Google My Business. Many reviewers commend the exceptional communication and friendly demeanor of the staff. One particular testimonial highlights the seamless process for obtaining visas, praising both the value and the efficiency of the service. Another review underscores the agent's promptness and clarity, especially beneficial for last-minute visa needs.

The emphasis on customer service and the ability to handle urgent requests effectively sets 888 Travel apart. Customers appreciate the transparency and the effort made to simplify the travel process, making them feel valued and well-supported.

Recommendations for Potential Customers

For anyone considering 888 Travel, it's advisable to book an appointment, especially for services requiring immediate attention like visa applications. Given the positive feedback, potential customers can expect a smooth and hassle-free experience. The agency's willingness to go the extra mile, as evidenced by the prompt handling of last-minute visa needs, suggests a high level of commitment to customer satisfaction.

Additionally, leveraging the agency's full suite of services means customers can plan their entire trip with one point of contact, streamlining the travel planning process. With a solid reputation and a focus on excellent service, 888 Travel is a reliable choice for travelers seeking comprehensive travel solutions.

👍 Reviews of 888 Travel

V L.

5/5

Great communication, super friendly and such fantastic service. We needed visas for our travels and he provided us with not only great value but the process couldn’t have been more smoother.

Wilson

5/5

After checking out another agent I decided on 888 Travel as I found Tom the proprietor very personable. His customer service was excellent and his rates were very reasonable. Will definitely reuse his service.

Lisa D. /. H. L.

5/5

Tom was able to help me with my visas last minute - he was very prompt and clear with his communication, and I was able to get my visas in time. Thank you so much Tom!!!

Linh N.

1/5

I have never experienced to this extreme unprofessionalism, and rudeness from a business organisation. I am complaining and warning to who, who reads this review that this man who claims to be the boss of 888 travel agent in Richmond will not explain and communicate promptly to your need. There was complications due to this.
Overall if you call over the phone he will not explain in details of your inquiry and hang up on you. He had said to me as a consumer to "shut up" when I had brought up the issue. I get his an old man but I hope the business goes down from the appalling behaviour.

Ryan

5/5

Very nice and helpful, Tom took care of everything from start to finish. Highly recommended!! Thank you for making my year.

Danny D.

5/5

😃Friendly staff, excellent customer service, I always book my tickets here, I am so happy with the service. Highly recommendation.

Mabel

5/5

I am so happy to choose such a good travel agency. Professional and very helpful!

Marcus N.

1/5

Customer service was rubbish, the guy hung up on me, and was rude overall